Reviews (31,540)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

January 19, 2025

Excelente atendimento.

Gadot Inspire
Brazil
10 months using the app
DSers replied January 23, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2024

I found that DSers-AliExpress Dropshipping is probably a great thing to have but I find the App itself very intrusive. My privacy is very important to me and it seems to be in every aspect of my computer. Please remove DSers and cancel any future correspondence.

Chloe's Purr Tees
Canada
2 months using the app
DSers replied September 8, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by intrusive? We do not share any private data

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

September 27, 2024

Muito feliz com a qualidade do atendimento, realmente impressionante.

Makes Magia
Brazil
4 months using the app
DSers replied October 8, 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

November 20, 2024

minhas dúvidas foram sanadas com muita paciência e perícia. Obrigado Olívia pelo atendimento objetivo e pela paciência

lojalookshopin
Brazil
Almost 5 years using the app
DSers replied November 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Suite à ma demande d'assistance sur DSers, Neva à été très réactive et efficace pour résoudre
mon problème dans l'heure qui à suivi, je suis extremement satisfait de son service et je
lui met 5 étoiles de satisfaction pour son efficacité, sa réactivité et son aimabilité. Tres satisfait
de l'assistance reco+++++++++++++

PCDELUXEBOUTIQUE
France
Over 2 years using the app
DSers replied October 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 5, 2024

Rin provided me an amazing support!

Loja Mimoslife
Brazil
About 9 hours using the app
DSers replied November 6, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 9, 2024

I have been using this app for about a year now - now I have 23 stores on it - I recently had an issue with AliExpress & Tiffany from DSERS sorted it all out for me in minutes. Absolutely no question, the best drop-shipping app available. Second to non.

Thanks DSERS!!!

CBRpunk LTD
United Kingdom
About 1 year using the app
DSers replied August 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Rita was quick to respond a very patient with me! She helped me find an order I needed to fulfill; turns out it was on a different account! Thanks again Rita!

Mostly Eclectic Shop
United States
20 days using the app
DSers replied September 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2024

I am new to this Dropshipping, I had Isak help me out more in 1 interaction and achieve and learn more than with others. He was very patient and helped me out so much. I was very impressed and pleased. Now i feel more confident with proceeding. I know if i get stuck. Dsers will be here to help. A++ on the help.

Sizzlingdeals
Australia
4 days using the app
DSers replied September 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 5, 2024

Great service from Wendy.
I'm new to all this (dropshipping, shopify, etc.) and she helped me out how to handle the dropshipping and make sure the customer will receive my item.

thank you again.
ViveBelleCo

ViveBelleCo
United States
About 1 year using the app
DSers replied August 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team