Reviews (31,546)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

September 3, 2024

the service with Rita is really good ! She answer to all my questions really fast ! :)

JawDesign
France
Over 1 year using the app
DSers replied September 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Celia is a rock star!

My Store
United States
3 days using the app
DSers replied November 13, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Thank you Mira so much!

Amazing help!

High Level assistance!

PicShop
Netherlands
About 2 months using the app
DSers replied September 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2024

I am extremely satisfied with the service provided by Vivian. she helped me quickly resolve an issue when importing products from AliExpress to DSers

ShadWear
Israel
1 day using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2024

I am new to this Dropshipping, I had Isak help me out more in 1 interaction and achieve and learn more than with others. He was very patient and helped me out so much. I was very impressed and pleased. Now i feel more confident with proceeding. I know if i get stuck. Dsers will be here to help. A++ on the help.

Sizzlingdeals
Australia
4 days using the app
DSers replied September 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 25, 2024

Villanelle from support was great, she answered professionally to all of my questions and I have to say the DSers experience until now has been stunning.!

Cool Anime Kingdom
Romania
4 months using the app
DSers replied August 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 3, 2024

I had issue where my store was not sending data to DSers, and Chloe answered my message on Facebook and was super helpful. She even helped me to remove an old store I kept getting a popup about. Great customer experience.

Graciee
United States
5 months using the app
DSers replied August 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 24, 2024

I had a fantastic experience with the support provided by Aurora at DSers. She was incredibly responsive, professional, and helpful in resolving my issue. Aurora went above and beyond to assist me.

Expandify
United States
8 months using the app
DSers replied August 25, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 28, 2024

it was just excellent help and great patience thank you Rita

jewelbabe.com
Saudi Arabia
Over 1 year using the app
DSers replied August 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 15, 2024

Thank you Wendy for your help and professionalism!

ozalo
France
About 1 year using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team