Reviews (31,551)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

September 3, 2024

Best customer support , i always work with them and the service is better and better!

POP MART México
Mexico
2 months using the app
DSers replied September 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 13, 2024

Rfimp is good supporter

Healingstore
Vietnam
About 1 month using the app
DSers replied November 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Excellent service! The customer support team is kind, responsive, and always quick to assist :)

SMILEZ STUDIO
Canada
5 months using the app
DSers replied September 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Esfania provides top-notch customer support!

Calmis
France
About 2 months using the app
DSers replied October 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 17, 2024

sandy has given me great service, fixed my issue with ease

My Store
Bahrain
6 days using the app
DSers replied September 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2024

Sandy was great. Instant replies and helped talk and walk me through all of the trouble I was having.

Solessen
Australia
11 months using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 26, 2024

Superbe services très rapide je recommande Rita qui m'a vraiment aidé

Déco Gaming
France
Almost 2 years using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 6, 2024

All i need is just a guidance to start...dsers gave so much information where i could learn almost everything... the only things to do now is to start...thank you so much and the customer service is just great....

ampastel.com
Malaysia
3 days using the app
DSers replied September 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 3, 2024

the service with Rita is really good ! She answer to all my questions really fast ! :)

JawDesign
France
Over 1 year using the app
DSers replied September 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 3, 2024

I had issue where my store was not sending data to DSers, and Chloe answered my message on Facebook and was super helpful. She even helped me to remove an old store I kept getting a popup about. Great customer experience.

Graciee
United States
5 months using the app
DSers replied August 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team