Reviews (31,721)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

Edited July 19, 2022

I face a lot of problem migrating from oberlo to dsers and honestly still prefer Oberlo! - On Dsers, 17 of my store products did not get mapped automatically during the migration and the support team could not help me recover details of the supplier for that product like Oberlo used to have a link of the ali express site from which the product was imported! Also the image and supplier optimiser ...

Patisaa Fashion Jewellery Company
Singapore
About 1 month using the app
DSers replied July 19, 2022

Hello Patisaa,

We are thankful that you left a review and explained your issue. Every feedback is important.
We apologizies for the issue you met. After checking, it seems ...

Edited March 21, 2021

Very bad app, urgently in need of improvement and perfection!
1. It is not possible to import all shopify products (within 1000) in one click, and import up to 10. After selecting, the confirmation button cannot be found, and it cannot be imported in small batches. 2,I,t will be imported one by one, which is very unfriendly.It does not support batch modification of tag information such as type.
3 ...

HappyBuy Mall
China
About 1 month using the app
DSers replied March 22, 2021

Hello HappyBuy Mall.

First, let me thank you for your extensive review, we appreciate honest feedback and details like you gave us.

Let me get back to you about every point

1 ...

Edited May 31, 2023

I tried looking for certain items but could not find. I was hoping for more than what was offered for the price i paid! I also tried to source from your partner sites but was asked to pay again before i could source, customer service is terrible!

NetNecessities
Belgium
23 days using the app
DSers replied June 1, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with ...

June 23, 2022

This app is way worse than Oberlo. They add extra steps that take up double/triple the time. Oberlo was easy to use, easy to follow. DSers is the exact opposite

Ciccio USA
United States
22 days using the app
DSers replied June 24, 2022

Hello,

Thank you for your comment.
Could you please give us more details about the features you think we could improve?
More details about the extra steps you mentioned would ...

May 31, 2023

Although, this app is very useful I have to give it 2 stars because it is extremely slow to use. At times it is very unusable because of its speed. If I can find an alternative app I would stop using this app right away.

Luv Jewelry & Co.
Canada
17 days using the app
DSers replied June 1, 2023

Hi there
Thank you so much for taking time to write this feedabck to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

February 14, 2020

They don't update your price when aliexpress store update theirs. If you're not careful, this app could bankrupt you.

Markina Shoe Company
United States
16 days using the app
DSers replied February 14, 2020

Hi there ! Thank you for your review. You can set up Notification feature on your DSers-Setting-Notification page to get notified when price changed. Price updating feature ...

January 18, 2020

well..... I keep getting an error setting up this one product? the mismatching caused the failure of SKU match? isnt the SKU not supposed to match? can someone contact plz

Kiannaand Tiana
United States
15 days using the app
DSers replied January 19, 2020

Hi there ! We are sorry that you are facing issues. Could you please contact : m.me/DSersOfficial on Messenger or let us know details of your issue by sending email to ...

May 22, 2024

shipping rate not syncing and i tried everything DSers says its shopify problem and shopify cant see any problem

Dyno Pixels
Bahrain
9 days using the app
DSers replied May 23, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with ...

October 17, 2023

This is a great app. for beginners. I tried the service and it worked great. However, I did not need them as it does not supply the service that I was looking for. This application was uninstalled from my shopify and yet, they still continued in trying to get a payment from me. This service was uninstalled long before the trial period was over. I do not find this to be a good or trustworthy ...

Mischa Lottie
United States
13 days using the app
DSers replied October 19, 2023

Hello,

Thank you for your feedback, we appreciate it.
We have checked your billing history via your account information, but we didn't find any extra billing generated.
Could ...

May 24, 2022

Switched from Oberlo - and while DSer is less glitchy and has some better features, in general it is far worse and missing so many core features abs things that just make sense. If you deal with multiple Ali sellers, it is super difficult to tell as it doesn’t sort by seller each order or even let you know the seller's name without clicking through (so combining shipping is a nightmare) … doesn’t ...

Queer In The World: The Shop
New Zealand
11 days using the app