Reviews (31,721)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

January 21, 2024

Hola buenas tardes, de momento tengo problemas con mi cuenta, estaba funcionando bien y ahora no me deja trabajar

Plan A Solucion
Argentina
8 months using the app
DSers replied January 22, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

January 6, 2022

hello thank you.for first experience is´t not easy to conclued a command.so a little is always welcome.

Ribambelle
Germany
7 months using the app
DSers replied January 6, 2022

Hi Ribambelle,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. ...

March 28, 2021

It would be a nice app, but you can't handle it on a mobile phone. There is no zoom or focus or scrolling possible in some areas. Thats sad, makes it pretty useless if I need a desktop to process an order. Tried it with different browser and even a desktop version on my phone. But I don't get to the area I want, the focus stays the same, inside an unwanted area, and there is no scrolling and ...

Pure Bracelets
Austria
7 months using the app
DSers replied March 28, 2021

Hi Pure Bracelets,

We really appreciate your review of our App. We will take your suggestions into consideration and develop a more mobile-friendly version! We are grateful ...

July 30, 2022

The online team for this app has been helpful to me. It will still take me more time to decide on a higher star rating.

eaarcom
Australia
6 months using the app
DSers replied July 31, 2022

Hello!

Thank you for your comment and review!
Glad to hear that the team has been really helpful.
Don't hesitate to contact us again if you need help, we'll be happy to ...

August 26, 2022

Have fulfilment issue showing at my shopify backend when order generated, Shopify automatic requested fulfilment but somehow DSers declined, and been many days still the same. pro: reached out to Live chat, get responded very fast, [Colin] helped out to check as order was fine. con: annoying towards at the end, which is the live chat team have "review" KPI to achieve, very pushy to the user to ...

White Champaca
Australia
6 months using the app
DSers replied August 28, 2022

Hi

Thank you for your review! We apologize if you feel pushed about the replying review because we are trying to get proper feedback. DSers will continue trying hard to ...

April 19, 2020

once in a while the dsers bug is not back, the app is missing more, it cannot happen, there are thousands of companies that depend on the app, I need to edit the product and it is not working in any store, the problem is not just me

Prezane
Brazil
6 months using the app
DSers replied April 19, 2020

Hi dear team ! I am sorry to hear that you have issue to when using DSers. Could you please tell me more detail about the bug you met with? Any detailed information would be ...

May 4, 2024

O aplicativo é bom, mas tem algumas funções muito importantes restritas apenas a quem assinar um plano mensal com eles(ex: a atualização de estoque dos fornecedores para dentro da nossa loja).

Fesi Store
Brazil
5 months using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

August 8, 2022

Wang helpt me to fix the link to my store. He was really nice and quick. Great service at messenger. :D

easystuff
Sweden
5 months using the app
DSers replied August 9, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

June 9, 2024

Je viens de commencer à utiliser cette application.

Marosy29boutique
France
3 months using the app
DSers replied June 10, 2024

Hello,

We're glad to welcome you to DSers!
Don't hesitate to contact us in the future if you need help!

Here is the email address & official messenger link
support@dserspro. ...

May 12, 2022

I just migrated my store to this app. I really like how it allows for bulk ordering and Tang was extremely helpful in navigating how to do this. There are som glitches in the system but overall works really well.

Boss Babez Boutique
United States
5 months using the app