Reviews (30,271)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 19, 2024

I'm appreciate, It's first time to make Aliexpress ,DSers account and i had issues with connecting and requested for help support ,then i received the greet service support to help me with my account.

TrendyCase
Australia
1 day using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 24, 2024

The support team is patient and resourceful in helping you get the information you need.

ProducTrends
United States
12 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2024

Myra was great, quick and responded quickly.
as for the app, Its kind of unprofessional to me to have to get help through messenger. although myra ws very helpful.

FREEDOM47
United States
6 days using the app
DSers replied August 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 8, 2024

Villanelle was great, quick accurate and kind (Too many emoticons for my liking - unprofessional)

EshopUtopia
Malta
About 2 months using the app
DSers replied August 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2024

great customer service so far

Maddy's Shop
United States
28 days using the app
DSers replied September 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 18, 2024

Aimee helped me today, and she was great. She gave me all the answers I needed to fix my problem.

This app should have a way of saving a copy of the conversation.

Willows Finest Treasures
Canada
Almost 2 years using the app
DSers replied June 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2024

nice respose for question and reply fast .

coolvisual
Taiwan
2 months using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 20, 2024

All good. just needed a quick question answered

Wags and Giggle
Australia
3 months using the app
DSers replied July 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2024

The attendant Vivian was great. She answered very quickly and tried to help. One of the problems was solved, the other I think is a Shopify problem, because everything appears correctly in DSers.

Miss Bliss
Brazil
15 days using the app
DSers replied July 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 31, 2024

Great service fast response and make all issues easy to resolve

The source
United Kingdom
27 days using the app
DSers replied August 2, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team