Reviews (6,146)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the dropshipping process, noting its efficiency in managing bulk orders and connecting with multiple suppliers. The integration with Shopify allows for seamless order syncing and inventory management. Features like product mapping and variant separation are praised for their intuitiveness. Additionally, the app provides valuable analytics, and the customer support team is responsive and effective in resolving issues. Regular updates enhance the user experience.

July 4, 2025

DSers has been a powerful partner in my dropshipping business. It helps me find reliable suppliers and fulfill orders quickly, saving me significant time. With reasonable pricing and an outstanding support team—especially Jac, who provided professional and efficient assistance—I highly recommend DSers to anyone in the dropshipping industry.

CoFuze™
China
3 months using the app
May 19, 2025

Absolutely amazing support team!
I was locked out of my account and couldn’t reset my password due to an email issue — I reached out, and within minutes, they replied with clear guidance and real kindness.
They were incredibly responsive, patient, and helpful all the way.
It’s rare to find such fast and human customer service these days.
Huge thanks to the DSers team — you saved my day!

Paniers et compagnie
France
3 months using the app
DSers replied May 26, 2025

Hello,

Thank you so much for your wonderful review! We’re thrilled to hear that our support team could assist you quickly and kindly during a stressful situation. Our team is dedicated to providing the best possible service, and your feedback means a lot to us.

If you ever need any further assistance, please don’t hesitate to reach out.

DSers Team

July 3, 2025

Great app to find best sellers and fulfill the orders with good quality suppliers. Amazing customer support, quick replies and always very efficient and helpful. Thank you guys!

Nordic Essentials
Ireland
6 months using the app
May 15, 2025

DSers Made Dropshipping So Much Easier – Huge Thanks to Blanca Customer Support!

DSers has been a game-changer for my Shopify store. The app is incredibly efficient for managing and fulfilling AliExpress orders, and it has saved me so much time with its bulk ordering and supplier mapping features.

But the highlight of my experience has been the amazing customer support, especially Blanca. She was incredibly helpful, patient, and knowledgeable—she guided me through an issue I was stuck on and made sure everything was working perfectly before ending the chat. It's rare to find such dedicated support these days!

Thanks to DSers and Blanca, I feel much more confident running my dropshipping business. Highly recommended for anyone looking to scale their Shopify store with less stress!

Cathedral Ledge Medical Supplies
United States
About 2 months using the app
DSers replied May 26, 2025

Hi,

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that DSers has made managing your dropshipping business more efficient and less stressful. A special thanks for recognizing Blanca — we’re so proud to have her on our support team, and it’s wonderful to know she provided the kind of dedicated, patient help we strive for every day.

If you ever need further assistance, please don’t hesitate to reach out again — we’re always here to help.

DSers Team

May 13, 2025

Elora was absolutely incredible in helping me with my DSers account. From the moment we connected, she was professional, patient, and incredibly knowledgeable. She not only resolved my issue quickly but took the time to make sure I fully understood each step along the way. Her support went above and beyond, she turned a frustrating situation into a smooth, stress free experience. I’m so grateful for her help and can’t recommend her highly enough. DSers is lucky to have someone like her on their team!

Timeless Tote | Carry Timeless, Shine with Style
United States
3 months using the app
DSers replied May 15, 2025

Hi!

Thank you so much for taking the time to leave such a thoughtful review. We're thrilled to hear that Elora provided you with outstanding support — our customer service team always strives to offer patient, professional, and effective assistance.

If you ever need help again or have more questions, please feel free to reach out to us anytime!

DSers Team

June 4, 2025

Excellent Customer Support – Tess Saved Me Hours of Stress!

As a newcomer to Shopify and dropshipping, I ran into a technical issue while setting up my store that I just couldn’t figure out. I spent countless hours researching online, watching YouTube tutorials, and trying different fixes—none of which worked. It honestly left me with several sleepless nights.

Eventually, I decided to reach out to DSers customer support, and I’m so glad I did. Tess responded quickly and was incredibly friendly and helpful. She provided detailed, step-by-step instructions with screenshots, making the solution crystal clear. Within 10 minutes, my issue was completely resolved.

Looking back, I wish I had contacted DSers support right away instead of trying to do it all on my own. The support team is knowledgeable, efficient, and kind. Next time, I’ll definitely go to DSers first!

Thank you, Tess, and the DSers team!

Zoomies Pet Supplies
United States
6 days using the app
DSers replied June 9, 2025

Hi,

Thank you so much for taking the time to share your experience! We're really glad to hear that Tess was able to save you time and stress with clear, step-by-step help. Our customer service team takes pride in guiding our users with patience and expertise.

If you ever need assistance again, please don’t hesitate to reach out — we’re always here to support you on your journey.

DSers Team

May 19, 2025

DSers has made managing my Shopify dropshipping store so much easier! I can process hundreds of orders in just a few clicks, and the syncing with AliExpress is super smooth. Their support team is also really helpful and fast to respond. Highly recommend it!

Shoefender
South Korea
3 months using the app
DSers replied May 26, 2025

Hello,

Thank you so much for your wonderful review! We’re thrilled to hear that DSers has made managing your Shopify dropshipping store easier and that you appreciate our smooth AliExpress syncing and responsive support team.

If you ever need any assistance, please don’t hesitate to reach out to us.

DSers Team

June 9, 2025

I had an excellent experience with the tech support team, especially Maria. She was incredibly helpful, patient, and quick to resolve my issue. Her professionalism and clear communication made everything so much easier.

The app itself is also fantastic—user-friendly, reliable, and full of useful features. With great support like Maria’s and such a solid app, I highly recommend it to anyone looking for quality service and performance.

CartVana
Canada
About 1 month using the app
DSers replied June 12, 2025

Hello,

Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that Maria and our tech support team provided you with patient, professional, and efficient assistance. We’re also glad you find the app user-friendly and reliable—it means a lot to us.

Please don’t hesitate to contact us again if you ever need further help or have any questions.

DSers Team

May 5, 2025

Big thanks to FIona from DSers for their outstanding help! Their team is incredibly supportive, responsive, and always goes the extra mile. The bulk ordering, auto-tracking, and supplier management features have saved me so much time. Highly recommended for AliExpress dropshippers!

A must-have tool with the best support team!

Cool Urban Store
India
About 1 year using the app
DSers replied May 7, 2025

Hi,
Thank you so much for your amazing review! We’re thrilled to hear that Fiona and our support team were able to assist you effectively — providing responsive and above-and-beyond service is what we strive for.

If you ever need help again or have more questions, feel free to contact us anytime.

DSers Team

May 11, 2025

I just started using DSers for my dropshipping fulfillment. I initially had some things set up incorrectly and reached out to DSer support for help. Esfania responded right away and helped me quickly determine the issue and solve it. I couldn't be more happy with their service!

Assassin 21
United States
3 months using the app
DSers replied May 13, 2025

Hi,

Thank you so much for leaving a review! We're thrilled to hear that Esfania was able to help you resolve your issue quickly and efficiently. Our customer service team works hard to ensure that every question is answered and every problem is solved promptly, so we're really glad to hear that you had such a positive experience.

If you ever need further assistance or have any more questions, feel free to reach out. We're always here to help!

DSers Team