Reviews (31,086)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.
Refine
-
By rating
I’ve used this app on & off for a while now. It’s easy to use & synch inventory. Jeffery was especially helpful when I messed up my account. Even answered in the middle of the night within minutes & got me working again. Excellent customer service
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Excellent Platform for Seamless Dropshipping!
I’ve been using DSers‑AliExpress Dropshipping for a few months now, and I must say, it has significantly improved my dropshipping business! The integration with AliExpress is seamless, allowing me to easily find and import products, manage orders, and track shipments all in one place. One of the standout features is the bulk order processing—it saves me hours of manual work and streamlines my workflow, which means I can focus more on marketing and growing my store.
The platform is incredibly user-friendly, with clear instructions and an intuitive interface that makes navigating through the various tools a breeze. I also love the automated features, especially the automatic price and stock updates, which help me stay on top of my inventory without constantly checking in.
Customer support has been fantastic too! Whenever I had a question or needed assistance, the DSers team was quick to respond and resolve any issues. Their proactive approach to customer care really makes a difference.
Overall, DSers has made my dropshipping business more efficient, and I highly recommend it to anyone looking to scale their store with ease and confidence!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
A very good app, orders are transmitted quickly and the service responds quickly. Due to the update from Aliexpress, I couldn't place an order via my Google Extension, so I wrote to support. Aimee quickly forwarded my ticket and offered me support. Since the support could not react immediately, I deleted and readded Google Extension on my own, after which it worked again. In the evening, Aimee contacted me and offered this procedure. So far nothing to complain about with DSers.
I want to share my appreciation for Sandy from DSers customer service. Sandy provided exceptional support, resolved my issue promptly, and made the process smooth and hassle-free. Thank you for such excellent service
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team.
Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience.
Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team.
Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work.
Thank you again, and keep up the great work!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that.
Thanks for your great support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I've been using the DSers app for a while now, and it has completely transformed the way I manage my dropshipping business. The interface is user-friendly, and the app makes it so easy to find reliable suppliers, import products, and manage orders. Customer support is fantastic to, they’re always quick to help with any questions. Overall, DSers has made my business smoother and faster than I ever expected!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Extremely happy with the customer service from DSers. I was assisted by Vivian who solved my issue in minutes. You don't get this type of speed and quality of service from other third-party apps usually. 10/10
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Such A great experience with the fastest Customer Services by Vivian. I got a problem related Dsers and Vivian solved it very quickly in less then 2 Minutes . Thank You Vivian
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
It was a pleasure working with Esfania today. While I was off on a rabbit hole, the information I needed was right before my eyes in the order of details. Esfania helped and showed a tremendous amount of patience in helping me, especially during this fourth quarter. Ali Express has a good employee with Esfania. Thank you very much!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team