Reviews (31,529)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

January 15, 2025

Rick on customer support was quick, precise and efficient. I love that !

Tao-K9
France
About 2 years using the app
DSers replied January 20, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 22, 2025

Very effective Team. I had a good help from Rita to solve an issue with an order.

KODELEGANCE
Canada
4 months using the app
DSers replied January 27, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 16, 2024

Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!

Eterno
Germany
4 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

I recently had the pleasure of being assisted by Gloria from DSers' support team, and I couldn't be more satisfied with the experience. She was extremely kind, attentive, and went above and beyond to resolve my issue. Not only did she quickly identify the problem, but she also provided clear guidance that helped me set up everything smoothly.

Gloria's exceptional service truly made a difference, and I am grateful for her patience and professionalism. It's rare to come across such dedicated customer support. Thank you, Gloria, for your outstanding help!

WOWMART
Chile
About 2 months using the app
DSers replied November 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 22, 2024

The support was amazing they answered quickly and had an solution for every problem i got. Recommended for sure

SHINY
Israel
3 months using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 12, 2024

I recently had the pleasure of getting support from Adele on the DSers team, Adele was incredibly fast, efficient, and effective in addressing my issue. i am very pleasure about the help

Shebeautify
China
Over 1 year using the app
DSers replied November 13, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2024

i would give 5star rating to the customer service. Everything was explained in details!

Blossom Harbour
Canada
11 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 19, 2024

I had an issue fulfilling my orders so I had a chat with Chrissy and she was very helpful! She figured out the problem straight away and advised me on how to solve it. I am very satisfied with the service.

The Luxe Collection
United Kingdom
3 months using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 1, 2025

Aurora was extremely helpful and knowledgeable. She answered all my questions and provided excellent support. great customer support experience. Thank you aurora for your fantastic service! :)

Tiny Trends
Australia
About 2 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 23, 2024

Maria was splendid in my technical issue making order payments. It was a quick fix and Maria showed me the way. Thank you. Cheers

Life: The Shay Way
United States
9 months using the app
DSers replied November 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team