Reviews (31,558)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

August 16, 2024

I’m more than happy with customer service DSerst, specifically with guy Raphael, he helps me super fast sort the issue I need to have done asap. he was very professional kind and effective
Thanks again, Raphael.

FLYTE™
United States
30 days using the app
DSers replied August 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Excelent functionality and support (special mention to Vivian who kindly guided my in the configuration of multiple stores in my account)

LatamVines
Chile
About 13 hours using the app
DSers replied October 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 16, 2025

El servicio de atención al cliente es excepcional, en mi caso Blanca, me ayudo con mi primer pedido, muy recomendable

Clicnow
Spain
6 days using the app
DSers replied January 20, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 28, 2024

Isak instantly was able to find my issues through sms. True patience and deep diving skills to get to the core of my issue within minutes. Thanks Isak

HDTT Supplies
United States
2 months using the app
DSers replied September 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 26, 2024

I have some issues and reached out to DSer for help. The Customer Service support from Blanca, the lady who handle my problem was so great. She was very profession, and patient in dealing with what I told her I was experiencing. Overall, I will say she offered me a great customer service support

Girls Of Fashion
United States
22 days using the app
DSers replied August 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 6, 2024

I was having technical issues with my store, I turned to their customer service live chat feature and Blanca, from the support team, was very helpful and quick to answer.

Dogman&co
Canada
23 days using the app
DSers replied September 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 28, 2024

DSers provides 24/7 live chat support. When I needed help, the support was available almost instantly. The staff member, Zina, was very friendly and helpful.

PYJ IT Solutions Online Shop
Australia
4 months using the app
DSers replied August 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2024

I cannot find what I need to do review. Holly you were wonderful and just as fast as a bunny you corrected my problem. I am so grateful to you today. Got me back on track ***** 5 star service.

Paula's Critter Corner
United States
3 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2024

thanks Selena ,
you answered all my questions as I expected
good service from DSers
thanks

FitNFre
Vietnam
4 months using the app
DSers replied September 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Atendimento Exceltente!!
Obtive ajuda no qual precisava e foi resolvido com perfeição!

Sombini
Brazil
About 2 years using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team