Reviews (31,563)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

August 23, 2024

DSers Support is quite reactive and fast, very helpfull . Thanks to Colleen I could have the answers to my questions, any doubt has been cleared thanks to her!.

LINI DELIDUKA
France
6 months using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2024

Had issues with the pricing rule. Reached out to the support team. Isak was quick to respond and shortly have my problems resolved. very helpful, thank you Isak great customer support!

My Store
United States
25 days using the app
DSers replied September 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2024

i had the pleasure to receive help from Selena, very friendly and quick customer service!!!

MyDigiCam
Belgium
About 1 month using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited November 27, 2024

Je suis sincèrement satisfait du service de dser surtout sa patience dans la résolution d'un problème, merci

EclatProprete
Canada
5 months using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Gostei muito do atendimento, a Chrissy conseguiu resolver um problema que eu n conseguiria resolver sozinho, muito obrigado Chrissy.

Omni Shop
Mozambique
4 months using the app
DSers replied September 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 5, 2024

O atendimento da Elora foi fantástico. Foi direto na solução do problema, muito esclarecedora. parabéns pelo atendimento rápido, educado e eficiente.

Madeli Store
Brazil
About 5 hours using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Ola, recebi um otimo atendimento hoje, pela ADELE! estou muito satisfeita!! obrigada

CYBER BEE STORE
Brazil
3 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 26, 2024

Apoio através do Messenger fantástico. rápido e objetivo. muito bom!!

innova-mochila
Portugal
3 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 5, 2024

Today Colleen helped me in answering my question! He was very helpful and sloved my issue real quick! Love this support!

Shop Premier Pick
United States
About 2 months using the app
DSers replied September 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 18, 2025

Raphael est TOP et très patient, merci à toi et continues !

Goodnvibes
France
3 months using the app
DSers replied January 20, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team