Reviews (31,349)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 3, 2024

Rin was super helpful with an issue I have been having. I'm very please.

RYAN AND REMI
United States
About 1 year using the app
DSers replied November 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Helpful customer service and doing there best to provide with all kinds of services.

Flexio
Netherlands
7 months using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Dsers the best! got my products listed without any effects or delay.. and as well Chrissy did a great job answering my questions when i got confused on a part. Thanks Chrissy I appreciate

GloballySourcedProducts.com
United States
2 months using the app
DSers replied November 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 24, 2024

not too sure about the app, but customer service is good and fast , Zico helped me understand the process and guide me through it.

GlobalJems
Canada
2 months using the app
DSers replied November 26, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Aurora was extremely helpful and knowledgeable. She answered all my questions and provided excellent support. great customer support experience. Thank you aurora for your fantastic service! :)

Tiny Trends
Australia
About 2 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 6, 2024

I was helped out by Villanelle and he did a great job taking care of me. He was fast and professional. You need more people like him in your company to represent you.

AlphaTechGuru
United States
6 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 1, 2024

Maria was amazing and was able to help me resolve my issue – and in just a few minutes too!

Epineuse
France
7 months using the app
DSers replied December 2, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Hi, I love the app. And the customer service is wonderful. With Sans' help I was able to reimport all the products back to my store quickly. Thanks for everything.

Perlen Wiot
Germany
8 months using the app
DSers replied November 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 14, 2024

Sandy provided valuable support in setting up pricing rules for my store, allowing me to efficiently adjust to changes in costs to improve our profitability.

Bottles Up!
Chile
3 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 13, 2024

selena was very helpful in helping me step by step with my problem using dsers. She had great customer service and support! I would recommend!

the Bunny Vixen
United States
7 months using the app
DSers replied November 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team