Reviews (31,563)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

August 12, 2024

Selena is the best! i had a shipping problem with my shopify store and Selena was able to isolate the problem effortlessly for me just by running through a few things.
Quick response time and straight to the point. Selena has been a great help for solving my problem.

WirelessGlow
Canada
About 2 months using the app
DSers replied August 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 1, 2024

The dsers team was very helpful in showing me how to deal with import of product to my Shopify store and also work out how to use shop mapping. I’m new to DS, so any advice or help is so great for me to launch my site very soon!

Muscle Baby Co
Australia
5 months using the app
DSers replied August 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 20, 2024

Holly was very helpful, took extra time to prepare specific information for me. She was able to guide my understanding efficiently through the set process.

Montana Home & Kitchen Co.
United States
About 2 months using the app
DSers replied August 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 11, 2024

VERY GOOD THANK YOU FOR YOUR SUPPORT

MI STORE
United Arab Emirates
4 months using the app
DSers replied September 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 23, 2024

Thanks Isak, the best! I was not too confident I would get any support or help from the DSer's Messenger app, but was I wrong, Isak was less than a minute, very friendly and responsive, and helped me solve my login problems within a few minutes..Thank you Isak, I appreciate your professionalism and very quick and knowledgeable problem solving skills, Isak took a big worry and amount of stress off my shoulders cus i thought i was not going to be able to continue my business, thanks again, top notch.

Sultry
United States
6 months using the app
DSers replied July 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 3, 2024

fantastic customer support, can operate everything really smoothly. best for product testing

Sømløst ansigt
Hungary
1 day using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2024

I had a small problem. but thanks to Selena we solve the problem very quickly and I am very satisfied

Harmony Rhythm
Sweden
About 2 months using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 21, 2024

Celia was very good with the way she helped me with my queries. She was calm and patient to sort all issues out for me.

Thanks Dsers
Thanks Celia

Jatman Digital Products
Australia
5 months using the app
DSers replied August 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 30, 2024

Since I started my ecommerce business this app helps me every single time i got an issues. Also, thank you Isak for immediate response in my messages and for helping me tracking my previous record. The service was good and the devs and assistance is very responsive in every concerns. Thank you DSers and its team!

The House of Sisssy
United States
Almost 2 years using the app
DSers replied August 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Selena was amazing

MAD
United States
7 days using the app
DSers replied October 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team