Reviews (31,563)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

August 21, 2024

Celia was very good with the way she helped me with my queries. She was calm and patient to sort all issues out for me.

Thanks Dsers
Thanks Celia

Jatman Digital Products
Australia
5 months using the app
DSers replied August 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 2, 2024

"Estou extremamente satisfeito com o atendimento que recebi do Vivian. Desde o primeiro contato, fui tratado com muita atenção, cordialidade e profissionalismo. A equipe apresentou total disposição em entender minhas necessidades e oferecer soluções rápidas e eficazes. O tempo de resposta foi impressionante, garantindo que tudo foi resolvido de forma ágil e sem complicações. Senti que realmente valorizaram meu tempo e minha satisfação como cliente. Sem dúvidas, superei minhas expectativas em todos os aspectos, e estou muito contente com o nível de serviço prestado.

Shop Mely
Brazil
About 1 month using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 24, 2024

I want to express my deep gratitude to Coleen for the invaluable help she provided with my issue on DSers. From the very beginning, Coleen demonstrated great professionalism and exceptional responsiveness.

Not only did she quickly understand the nature of my problem, but she also provided clear and effective solutions. Her patience and courtesy made the entire process much more pleasant. Thanks to her expertise, my problem was resolved in record time, and I was able to resume my activities without any issues.

Dewan
Canada
11 months using the app
DSers replied July 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited November 12, 2024

Wonderful Experience and great assistance from Chrissy!

UR Poppin™
United States
2 months using the app
DSers replied October 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 31, 2024

Excelente servicio, lo mas rápido y eficiente posible. Ojalá todos los operarios de servicio al cliente atendiesen igual. Mil gracias

Incisse
Spain
4 months using the app
DSers replied January 3, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2024

I contacted customer service via Messenger. A service representative named Rfimp answered very quickly and solved the problem to my satisfaction

ELECTRO ONLINE
Israel
Almost 3 years using the app
DSers replied September 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Myra is such a good helper. I had so many troubles and she solved them all! The best attendant ever!

Ponto Compras
Brazil
9 days using the app
DSers replied September 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Got my refund. Thank You.

Army Jewels
United Kingdom
4 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

Nice App and good chat support service i was getting fast responses from Dsers to my questions.

My Store
India
24 days using the app
DSers replied September 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Vivian was really helpful and quickly helped me reset the shipping setting.

Steepi
Australia
About 1 hour using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team