Reviews (31,570)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

July 12, 2024

very nice app, basic user get all the features needed for 100% free, even in free version support is so nice, it took literally under 2 minutes to connect and even resolve the issues thanks to support person 'Raphael'
this was my first real order. looking forward.

Kobi Mart
India
12 months using the app
DSers replied July 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 21, 2024

Support responded quickly via messenger (the email was not available). Maria's response was very quick and effective in clarifying a problem with the integration of my Dsers products into Shopify.

Yelopi
Portugal
21 days using the app
DSers replied August 22, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 30, 2024

Blanca assisted me very quickly and enthusiastically.

NexaNaps
United States
1 day using the app
DSers replied October 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 29, 2024

Rin was a legend with me, helped me a lot, nice person

My Store
Australia
3 days using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 19, 2024

Sandy helped me today with an order that needed some changes!! she was awesome and friendly and it went smoothly!! Thank you Sandy :)

Heart Whimsy
United States
About 2 months using the app
DSers replied August 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 17, 2024

Aurora Woww amazing services really good follow up and help me so d'ont hesitate to used the services of Dser

Aurora Super Service bon suivi et m'a aider donc hésitez pas a demander les service de Dser

Yalo Auto Concept
Canada
12 months using the app
DSers replied August 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited September 5, 2024

Thank you Lena for wonderful service!

Got quick answers, clear instructions and felt understood.

Big thumbs up <3

Scrubgun
Sweden
About 2 months using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 15, 2024

Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!

MirelleDeluxe
United Kingdom
4 months using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 14, 2024

I had a fantastic experience with Zina! I encountered an issue that needed quick resolution, and Zina handled it with remarkable efficiency. She not only resolved the problem immediately but also guided me through each step of the process with clear and helpful instructions. Her professionalism and patience made all the difference. Highly recommend her for her outstanding support and expertise!

Lush Beauty Glam
United States
About 1 month using the app
DSers replied August 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 21, 2024

Excelente atención al cliente, Zina me ayudo de manera muy eficaz y de una manera muy cordial.

TOP MASK
Spain
8 months using the app
DSers replied October 22, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team