Reviews (31,771)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

May 27, 2022

Emma was very quick to reply to me and help me solve my problem. I'm still learning how to use DSers and I wish there was a video tutorial to walk me through the entire process.

Popular Paw
United States
About 1 month using the app
March 7, 2023

Chris:
Chris was helping me amazing! Very detailed answers and he took really the time for me.

Thanks!

Milky Mustache
Netherlands
About 1 month using the app
DSers replied March 7, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

August 25, 2020

Une équipe très réactive en cas de problème sur Messenger. Cela change des autres plateformes avec aucun service pour les entreprise! Nous recommandons avec grand plaisir.

InFace Base
France
About 1 month using the app
December 18, 2022

I was in quite a bit f a pickle because I had my first order come through only to find out that the item was out of stock from the supplier and the customer had already placed the order. Being that it was my first anonymous order and the also my first time using DSERs, I was confused out of my mind about what to do. ultimately, I contacted Shopify support and the rep and I myself both contacted ...

La Cour
United States
About 1 month using the app
DSers replied December 18, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

October 15, 2023

Dès qu'on est bloqué ils sont à notre disposition pour nous débloquer. Ma dernière expérience était avec Alice qui a été simple et efficace ! Merci Alice. Au plaisir !

TopTendances31
France
About 1 month using the app
DSers replied October 16, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

November 30, 2020

O app é útil, mas costuma ter erro no momento de fazermos o login, mesmo digitando a senha corretamente.

Shopping KidVersão
Brazil
About 1 month using the app
DSers replied November 30, 2020

Hi Shopping KidVersão,

Thank you so much for your feedback. Could you please contact our customer service via Facebook Messenger when you encounter an issue like this next ...

April 18, 2021

I needed some help with a product link and Beenle was very helpful over the instant chat in guiding me as to how to get the problem sorted! Highly recommend Dsers! Great service!

The Globetrotter Bag
Australia
About 1 month using the app
DSers replied April 18, 2021

Hi The Globetrotter Bag,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your ...

November 18, 2019

great app,We use this app in our store and it is really useful! We are very happy to have this app helping us in managing our store. recomanded

ChoiceBird
Canada
About 1 month using the app
January 24, 2021

I didn't use offen cause i have breack with my shopify store, but it was helpful and thanks Jessica for your saaistance.

Kids Rêves
Canada
About 1 month using the app
DSers replied January 24, 2021

Hi Kids Rêves,

Thank you so much for your review. We are glad to know that you like our customer service and working with Jessica. We strive to provide our users with high- ...

December 19, 2020

Good application and the support client respond quickly. When you have a question, they respond you the same day, and they explain simply how to resolve you issue.

Bijouterie Fantaisie
France
29 days using the app
DSers replied December 20, 2020

Hi Bijouterie Fantaisie,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't be ...