Reviews (31,265)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Adele support was amazing! She quickly helped me with my issue and explained everything clearly. Her friendly attitude made the whole process so much easier. Thank you, Adele, for the great support!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Blanca is very friendly and helpful. She helped me a lot with my questions and always answered me quickly. You need people like that in customer service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I want to take a moment to share my appreciation for Rfimp from DSers, who provided me with truly exceptional support. Their dedication, expertise, and willingness to go the extra mile made all the difference in my experience.
Rfimp was quick to understand my concerns and provided clear, actionable solutions. Their step-by-step guidance was both efficient and easy to follow, helping me navigate through the process with confidence. What really stood out was their approachable and positive attitude—it’s clear they genuinely care about helping customers succeed.
Thanks to Rfimp’s support, what could have been a frustrating situation was handled seamlessly and stress-free. I’m incredibly grateful for their professionalism and effort.
Thank you, Rfimp, for your outstanding assistance! Your hard work doesn’t go unnoticed, and DSers is fortunate to have someone as skilled and customer-focused as you. Keep up the amazing work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I just had a great experience with DSers support. The support team member Raphael have provided me with wery quick (literally, immediate) responce, friendly attitude and clear and correct answer to my question.
I really appreciate this.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
lena has been fantastic, ironed out all my problems, 100% worth every minute
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of receiving support from Sandy on the DSers team, and I can’t recommend Sandy highly enough! Sandy was incredibly quick, efficient, and effective in resolving my issue. Right from the moment I reached out, Sandy was attentive and made an effort to fully understand my concerns. Sandy was also exceptionally patient, taking the time to explain how the DSers processing works in detail, which made everything much clearer for me.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Luna was perfect she helped me quickly was very polite and I hope the next time I have a problem I have luna again she deserves a raise love goes out
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had an issue with an order in the DSers system, and I must commend their outstanding customer service. Within less than 10 minutes of reaching out, their team promptly responded and resolved the issue with remarkable efficiency.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The app has quite a few bugs but customer service is quick.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had an amazing experience with Celia from DSers support! She was incredibly patient, knowledgeable, and quick to resolve my issue. Her professionalism and clear communication made the entire process seamless. I truly appreciate her dedication to helping me out, and she went above and beyond to ensure everything was sorted. Thank you, Celia, for your exceptional service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team