Reviews (31,570)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

October 21, 2024

Excelente atención al cliente, Zina me ayudo de manera muy eficaz y de una manera muy cordial.

TOP MASK
Spain
8 months using the app
DSers replied October 22, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 18, 2024

I spoke with Holly and she was accommodating. She answered my question and gave me step-by-step instructions on how to fix my problem. I wish Holly were available to answer all of my questions.

Patty & Ally
United States
3 months using the app
DSers replied August 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 23, 2024

I had a problem for days, I contacted Dsers support and Holly who helped me was able to solve it quickly, Thank you Holly for your kindness and good service.

Los Cojines de la Bea
Chile
28 days using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 14, 2024

good customer service response time. good through to a human straight away

Healthwise Emporium
Australia
12 months using the app
DSers replied August 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 22, 2024

Très bon service, pour un problème de devise. Wendy a été rapide et clair dans ses explications. Merci beaucoup

Allié du Félin
Canada
6 months using the app
DSers replied October 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 21, 2024

thank you zico so much for you help and support

cover-corner
Egypt
3 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 21, 2024

customer service support is perfect

specially Aurora she was very helpful, respectful and very fast with the responses and the solutions.

Genie Finds
United States
Over 1 year using the app
DSers replied August 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 11, 2024

Olivia was awesome. Not only solved the problem but also taught me how to resolve it.

Mr Dawg
Australia
About 1 year using the app
DSers replied August 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Great support from Villanelle!

My Store
Egypt
About 1 month using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Thanks to Krystal, my problem got solved in 2 mintues

Falkeo
Australia
About 1 month using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team