Reviews (31,570)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

October 5, 2024

Satisfied and fast service

Koreansglow
Belgium
About 2 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 12, 2024

Im new to dropshipping and find at times it can be overwhelming! Being beyond frustrated one evening, I contacted support.

I am absolutely blown away by the extreme patience and completely AMAZING step by step walk through that Wendy provided. Being new, it took me a long time to grasp what she was explaining and she stayed with me on live chat for HOURS until my issues were resolved.

I do not personally know Wendy but she could not have been more perfect! A million stars for her!!!!

Fairy Moss Dolls and Collectables
United States
6 months using the app
DSers replied July 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 14, 2024

celia was just amazing thanks for the help and the patiance

MUGNET
United States
About 2 months using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 15, 2024

Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!

MirelleDeluxe
United Kingdom
4 months using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 25, 2024

I’ve been using DSers for a abit now, and it has completely transformed my dropshipping business. The platform is incredibly user-friendly and makes managing orders a breeze. The integration with Shopify is seamless, and the automated order fulfillment is a game-changer. The ability to easily import products and manage inventory is a huge plus. Plus, the customer support team is responsive and helpful whenever I have questions. Overall, DSers is an essential tool for any dropshipping business. Highly recommend!

My Store
Australia
4 days using the app
DSers replied August 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 7, 2024

Merci infiniment pour DSERS. Il suffit juste de demander une info et ils sont là pour nous servir. service par excellence. tres satisfait.

HELLO MON BEBE
Canada
18 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Je tiens à remercier sincèrement Vivian pour son aide précieuse. Sa patience, sa gentillesse et son soutien incroyable m'ont vraiment facilité les choses. Si j'avais le choix, je choisirais de passer que part lui milles merci je met 10 ètoiles

Ma boutique
Switzerland
About 1 hour using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2024

Blanca was amazing soooo helpful made my life easier!!!

Lightlife
Saudi Arabia
27 days using the app
DSers replied September 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 22, 2024

Très bon service, pour un problème de devise. Wendy a été rapide et clair dans ses explications. Merci beaucoup

Allié du Félin
Canada
6 months using the app
DSers replied October 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Super helpfull Staff support!

GrowIt24
Germany
7 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team