Reviews (31,574)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

October 7, 2024

Merci infiniment pour DSERS. Il suffit juste de demander une info et ils sont là pour nous servir. service par excellence. tres satisfait.

HELLO MON BEBE
Canada
18 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 15, 2024

Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!

MirelleDeluxe
United Kingdom
4 months using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Satisfied and fast service

Koreansglow
Belgium
About 2 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 17, 2024

What for a great service, many thanks for Sans ❤️

My Store
Egypt
29 days using the app
DSers replied September 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 3, 2024

Wow .. Very good Dropship i have never seen very fast support I give 5 stars

Candy4289
United States
27 days using the app
DSers replied September 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 12, 2024

My experience with Neva was a professional one in that showed me much patience in trying to get me to understand the ship ratings i'm seeing on dser/AliEpress as they pertain to setting up rates on shopify store. She tried everything to make it clear and easy for me. I beleive it is me who is not understanding the shipping process. Neva has put her best foot forward and is another top value to you Company and staff.

Robert Dorsey
RodorianJewel

Rodorian Jewel
United States
Over 1 year using the app
DSers replied July 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 25, 2024

I’ve been using DSers for a abit now, and it has completely transformed my dropshipping business. The platform is incredibly user-friendly and makes managing orders a breeze. The integration with Shopify is seamless, and the automated order fulfillment is a game-changer. The ability to easily import products and manage inventory is a huge plus. Plus, the customer support team is responsive and helpful whenever I have questions. Overall, DSers is an essential tool for any dropshipping business. Highly recommend!

My Store
Australia
4 days using the app
DSers replied August 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 23, 2024

I had a problem for days, I contacted Dsers support and Holly who helped me was able to solve it quickly, Thank you Holly for your kindness and good service.

Los Cojines de la Bea
Chile
28 days using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 28, 2024

I am very satisfied with the information provided, it helped me to set the first order, I am very satisfied

Vibe Shop
Romania
About 1 month using the app
DSers replied August 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 21, 2024

Je tiens à remercier sincèrement Vivian pour son aide précieuse. Sa patience, sa gentillesse et son soutien incroyable m'ont vraiment facilité les choses. Si j'avais le choix, je choisirais de passer que part lui milles merci je met 10 ètoiles

Ma boutique
Switzerland
About 1 hour using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team