Reviews (31,576)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

August 28, 2024

Maria had wonderful service, quick and straight to the point. Very good service.

BioMeld
United States
2 months using the app
DSers replied August 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Rita was great, responded and helped me out with my issue in minutes!

anxi ring
United States
About 10 hours using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 24, 2024

I recently started using DSers for my Shopify store, and it has been quite an adventure! The website can be a bit tricky at first, but thankfully, Sandy was there to help me every step of the way. She answered all my questions and helped me fix everything that needed to be adjusted to successfully place my first order. Her support made a world of difference, and I truly appreciate her dedication. Now I feel confident moving forward with my dropshipping business! Highly recommend DSers for anyone looking to dive into this exciting venture!

TeamLuna
United States
2 days using the app
DSers replied August 25, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 13, 2024

Chrissy was incredibly supportive and took the time to explain how to solve my problem. Thank you, Chrissy!

Warmyz.com
United Kingdom
25 days using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 25, 2024

Buen servicio, excelente soporte... podría mejorar el UX de la app

Summer-Toys
Chile
About 1 month using the app
DSers replied November 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 13, 2024

Rfimp

Cozy Plush
Bulgaria
3 months using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Merci infiniment pour DSERS. Il suffit juste de demander une info et ils sont là pour nous servir. service par excellence. tres satisfait.

HELLO MON BEBE
Canada
18 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 17, 2024

amazing work and support from team desr, great knowledge and never short of going the extra mile.

Hikkes
United Kingdom
5 months using the app
DSers replied August 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 16, 2024

I have been dealing with your staff member Maria and I wish I could rate her 10 stars! Maria has been extremely helpful and very patient with me as I navigated a big problem I had created with some orders. Maria was very friendly, knowledgeable and professional in her manner. I can not thank Maria enough and her performance has been outstanding!

CeeLDesigns
Australia
8 months using the app
DSers replied July 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 22, 2024

Just want to say I love this APP and their customer support people, especially Rita, is top-notch. Very helpful and worked with me through my setup to ensure everything was working correctly. Highly recommended!

Karrikaid
United States
7 days using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team