Reviews (29,574)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

July 31, 2024

atendimento show

Tudo seu Outlet
Brazil
6 days using the app
DSers replied August 2, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 23, 2024

Haven't used the app properly yet, just installed - but Sally in customer service was really helpful with my query.

Will update once I've used the app for longer.

PresSkin
France
About 1 month using the app
DSers replied May 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 7, 2024

C'est avec un grand plaisir que j'étais aidé par Colleen. En effet, cette collaboratrice ou collaborateur est un pro. Grâce à son sens de l'écoute et sa réactivité, il ou elle m'a facilement aidé à résoudre mon problème. Bravo Colleen et merci.

Bienbe
France
Over 1 year using the app
DSers replied July 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2024

me ajudou muito. obrigado Vivian

Mais ofertas
Brazil
4 months using the app
DSers replied June 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 10, 2024

Colleen was great! Thank you again!

Summit Style Co.
United States
4 months using the app
DSers replied June 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 2, 2024

Je suis extrêmement satisfaite du service client de DSERS. Leur réactivité est exemplaire, et ils font preuve d'une patience remarquable. Chaque interaction a été marquée par leur aimabilité et leur professionnalisme, ce qui rend l'expérience client vraiment agréable. Merci à toute l'équipe pour leur soutien constant et efficace !

Babymomjoy
France
5 months using the app
DSers replied July 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 11, 2024

Vivain was very helpful and resolved my issue quickly.

VarietyVibes
Canada
2 months using the app
DSers replied June 12, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 21, 2024

Aimee is the best i will recommend 10 stars

freshut
United States
28 days using the app
DSers replied June 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 27, 2024

A assistência que a Aimee me deu realmente resolveu o meu problema que estava persistindo

Shopway
Brazil
4 months using the app
DSers replied June 30, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 28, 2024

I had some operational doubts during integration and order processing, however, thanks to Rfimp my doubts were very well clarified and resolved very quickly.

33Y Shoes
Belgium
17 days using the app
DSers replied May 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team