Reviews (31,532)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

December 2, 2024

Great Customer Service from DSers and Elora

I had a great experience with DSers' customer service agent Elora. They were quick to respond, patient, and provided clear, helpful guidance to resolve my issue. They even followed up to ensure everything was working smoothly. Excellent support that made the process easy and stress-free!

Dockside
United Kingdom
24 days using the app
DSers replied December 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

I had the pleasure of working with Chloe from the DSers support team, and I couldn’t be more grateful for her assistance. From start to finish, Chloe was not only knowledgeable but incredibly patient and kind, guiding me through each step with clear and concise instructions. Her professionalism and quick responses made the whole process seamless and stress-free. It’s rare to come across customer service as exceptional as hers, and I truly felt valued as a customer. Thank you, Chloe, for going above and beyond – your support made a real difference, and I look forward to continuing to work with DSers!

MEMECOCO
United States
4 months using the app
DSers replied November 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Dear Luna,

I wanted to take a moment to thank you for the wonderful assistance you provided. This was my first chat with Desers, and I truly appreciated how helpful and kind you were throughout our conversation. Your support made a great impression, and I’m very pleased with the service.

Thank you again for making this experience so positive. I look forward to reaching out if I need help in the future!

Warm regards,
Habibullah

Innova Maison
United Kingdom
15 days using the app
DSers replied December 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2024

"Exceptional Support from Hayley!"

I had an incredible experience working with Hayley on Dser. She was extremely knowledgeable, patient, and went above and beyond to help me with my issues. Hayley's professionalism and positive attitude made a potentially stressful situation so much easier. Thanks to her, I was able to solve my problem quickly and efficiently.

If you ever need assistance on Dser, Hayley is the person to ask for! I truly appreciate her dedication and support.

Sinsational Finds
United States
5 months using the app
DSers replied November 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 9, 2024

I had issues with a supplier and had to cancel my orders and place them again. With Vivian's help, I was able to quickly reprocess the orders. Thank you for your assistance and prompt resolution of the issue.

TheBuyStop
Portugal
3 months using the app
DSers replied December 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 6, 2024

"I had a fantastic experience with the customer service team! Aimee She went above and beyond to help me with my issue and was so kind and patient throughout. It's rare to come across such exceptional service, and I truly appreciate the effort. Thank you!"

Flexstore
Canada
3 months using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 16, 2024

Very good and kind customer service by Olivia. I was having questions about roll-back orders and Olivia helped me along the way patiently. Thanks a lot.

Kawaii Senta
United Kingdom
5 months using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 27, 2024

Today, I worked with consultant Vivian. She quickly and professionally provided support and helped resolve the issue. She also demonstrated great patience, for which I am especially grateful.

Baby Bliss
Netherlands
8 months using the app
DSers replied November 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Raphael made my first dropshipping order run smoothly by explaining the process to me in detail and remaining patient while thoroughly answering all of my many questions. Dsers customer service is top notch, definitely makes the dropshipping process seem less intimidating. Thanks again Raphael!

Modern Milk Kids Co
Canada
5 months using the app
DSers replied October 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , thanks Wendy for your help!!! You are wonderfull!!

Maut Chic
Chile
Over 1 year using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team