Reviews (31,348)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I had a great experience with DSers, especially with Wendy from the support team. She was extremely helpful, efficient, and responsive in resolving my issue. She made sure everything was taken care of quickly and professionally. Highly recommend the service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
lena has been fantastic, ironed out all my problems, 100% worth every minute
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I am very glad to work with this application, and the support team is very comfort and fast. I'll def recommend this application for the newest dropshippers! Thanks, team!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Luna was perfect she helped me quickly was very polite and I hope the next time I have a problem I have luna again she deserves a raise love goes out
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Zico was a very nice and polite person that helped me a lot with fulfilling a order on Dsers!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had the pleasure of working with Chloe from the DSers support team, and I couldn’t be more grateful for her assistance. From start to finish, Chloe was not only knowledgeable but incredibly patient and kind, guiding me through each step with clear and concise instructions. Her professionalism and quick responses made the whole process seamless and stress-free. It’s rare to come across customer service as exceptional as hers, and I truly felt valued as a customer. Thank you, Chloe, for going above and beyond – your support made a real difference, and I look forward to continuing to work with DSers!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I want to take a moment to share my appreciation for Rfimp from DSers, who provided me with truly exceptional support. Their dedication, expertise, and willingness to go the extra mile made all the difference in my experience.
Rfimp was quick to understand my concerns and provided clear, actionable solutions. Their step-by-step guidance was both efficient and easy to follow, helping me navigate through the process with confidence. What really stood out was their approachable and positive attitude—it’s clear they genuinely care about helping customers succeed.
Thanks to Rfimp’s support, what could have been a frustrating situation was handled seamlessly and stress-free. I’m incredibly grateful for their professionalism and effort.
Thank you, Rfimp, for your outstanding assistance! Your hard work doesn’t go unnoticed, and DSers is fortunate to have someone as skilled and customer-focused as you. Keep up the amazing work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Excellent experience with Rick. He solved my problem quickly and confirmed critical details professionally.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
A lady by the name of Theresa help me solve some questions I had. She was fast, efficient, and very pleasant in her dealings with me. It was a pleasure.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Hello everyone!
I just wanted to take a moment to share my experience with the DSers team, particularly with Chloe. I was in need of some assistance, and Chloe provided me with a perfect explanation that truly helped clarify everything I was struggling with.
Her patience and clear communication made all the difference, and I genuinely appreciate the support she offered. It's not every day that you come across such dedicated customer service!
DSers has proven to be an outstanding platform, and with team members like Chloe, it's easy to see why. If you're considering using DSers, I highly recommend it.
Thank you again, Chloe, for your incredible help!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team