Reviews (31,259)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 29, 2024

Excellent experience with Rick. He solved my problem quickly and confirmed critical details professionally.

Melech Essentials
United States
6 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 12, 2024

Thanks Sandy! U are attentive to resolve my problem. Ill wait contact of ur team work. But the custom service of Dsers is very good.

Algarve Beachwear
Brazil
About 2 years using the app
DSers replied October 15, 2024


Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 2, 2025

Zico was a very nice and polite person that helped me a lot with fulfilling a order on Dsers!

HolyPower
United States
6 months using the app
DSers replied January 6, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 5, 2024

Overall, the app works great. Had one issue placing one of my orders, and Zoe resolved it for me quickly!

Stride Gear
Canada
5 months using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 16, 2024

Chrissy was my agent today and she helped me to better understand the process thoroughly. I am now more knowledgeable and equipped on how to engage and work with suppliers to retain customers. Thank you .

BeUrBestBeautiful.com
United States
About 2 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 15, 2024

I've only been using Dsers for a few days and so far it's been working very well. It is very practical and simple. Even the free version helps a lot now in starting our store. I needed help and the service was very quick and efficient! Soon we will be making more sales to have the paid version and help us even more.

We Love Bargain
Portugal
About 1 month using the app
DSers replied October 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 9, 2024

Great support and great features! just had a wonderful customer service experience with Wendy and am extremely happy with this

XVI Latorre
Australia
Over 3 years using the app
DSers replied October 15, 2024


Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 29, 2024

A lady by the name of Theresa help me solve some questions I had. She was fast, efficient, and very pleasant in her dealings with me. It was a pleasure.

Winsome Cats And Dogs
Canada
4 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 2, 2024

Perfect customer service. Patient and attentive.
Tried multiple angles to sort out my problem.

HAPPY FOOTIES
Australia
3 months using the app
DSers replied December 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2024

Selena is excellent. Very patient and efficient. Identified my problem quickly. Big thanks.

Intimate Circle
Hong Kong SAR
About 1 year using the app
DSers replied November 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team