Reviews (29,541)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

June 28, 2024

Maria helped me a lot to solve my problems.

Sami Ersoy
United Kingdom
21 days using the app
DSers replied June 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 18, 2024

Just had to share last time with DSers Aimee has helped me with everything I have asked of her she has shown clearly and very accurately

LB Store
North Macedonia
4 days using the app
DSers replied June 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 31, 2024

Estoy aprendiendo de cero y la app ha sido bastante amigable. El servicio al cliente a través del chat me ayudó muchísimo. Gracias, Vivian!!

Cosas Que Me Importan
Chile
4 months using the app
DSers replied August 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 5, 2024

Wow, wow, wow... I am short of words. The service I received was out of this world, honestly. He/she stayed with me for hours just to make sure that I was satisfied and problems were solved. I am very happy right now. Dsers is my one to go to all day without any doubt. I wish I could offer 2 billion stars, but they deserve more.

I recommend I recommend, I recommend, I recommend, I recommend,

Speed Moda
United States
3 months using the app
DSers replied May 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 3, 2024

I had a fantastic experience with Dsers.com customer support, thanks to Wendy! She was incredibly helpful in resolving my account issues, which allowed me to efficiently manage my customers' orders. I'm truly grateful for her assistance and highly recommend their support team for their prompt and effective service. Thank you, Wendy, for your exceptional help!

Shinell.shop
New Zealand
9 months using the app
DSers replied May 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Thank you Sandy for all the efforts you have made and for all the giving you have done. You are truly a wonderful person with a big heart. Thank you for everything and your amazing effort.

comfort me
Algeria
About 2 months using the app
DSers replied May 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 13, 2024

I had an amazing experience with OLIVIA. Her responsiveness was incredible, addressing all my concerns promptly. Her professionalism and efficiency made everything smooth sailing. Highly recommended! Thanks, Olivia :)

Hush
New Zealand
11 months using the app
DSers replied May 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 28, 2024

The support is to be recommended. Luna gave me great support

BACKSTINE
Germany
10 days using the app
DSers replied July 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 6, 2024

for lsla,

she is a great person that was really fast in solving my problem and is very kind with her sentences. I hope that my message reach to the managers, about how helpful she is. Thank you.

Dystrus
Germany
7 months using the app
DSers replied May 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 22, 2024

When i first started using this service it put me on the $19 plan so I wanted to cancel my plan because I didnt wnat it charging me that much anymore. I didn't know it had a basic free plan, but the customer service representative "Aimee" helped me choose a free basic plan to continue using the service. Thank you.

November Brown Fashions
United States
6 months using the app
DSers replied April 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team