Reviews (31,580)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

July 7, 2024

I've had the pleasure of working with the DSers team, and I cannot express enough how valuable their support has been to my business. The DSers team responds promptly, but they also provide clear and effective solutions that quickly resolves all my problems.

Their customer service representatives ( Lena, Ashley, Chris and Jenny) are knowledgeable, professional, and always willing to go the extra mile to ensure everything runs smoothly. It's rare to find a team that genuinely cares about your success, but DSers has proven time and again that they are committed to helping their users.

Thank you, DSers, for the exceptional support and for being a reliable partner in my journey. I highly recommend DSers to anyone looking for a seamless experience!

GLOBALCOMMERCE
Portugal
10 months using the app
DSers replied July 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 9, 2024

I had a great experience with the DSers online support team. They were quick to respond, knowledgeable, and resolved my issue efficiently. Their professionalism and dedication made the process smooth and stress-free. I highly recommend DSers for their excellent customer service!

My Cute Bazaar
Portugal
About 2 months using the app
DSers replied August 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 4, 2024

Today I was passing with a serious problem upon processing an order to my store, but everything changes when I contacted Chloe , she was really helpful, informative and patient. Chloe is really a professional one who helped me step by step in Dsers orders. I don't know how to thank you Chloe.

AL DOKAN
United Kingdom
Almost 2 years using the app
DSers replied July 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Magnifica atencion al cliente por parte de selena , me soluciono el problema muy rapidamente

Pumi
Spain
21 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 31, 2024

quite useful app and amazing customer from their team member Blanca resolved my issue with a few minutes I'm impressed with how caring they are about their customers

IN TREND
Canada
5 days using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Olivia the best customer support

Betra World
Sweden
About 4 hours using the app
DSers replied November 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 28, 2024

app is easy to use, the support team are very prompt to reply if somewhere stuck during the work great assistance for trouble shoot, thank you!

JK Hub
Canada
About 2 months using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 28, 2024

Jesse!! Extremely efficient and very kind. You deserve a 1000!!!

Smellrains
United States
Over 1 year using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 16, 2024

Maria provided help for me within seconds. Great help, fast service. Thank you so much!

HealthStep
Poland
7 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 19, 2024

I worked with Olivia today to help me with adding a new supplier for dropshipping. It took a while, but in the end the supplier was added and I was able to process the order from a customer. She was very helpful and patient with me and walked me through everything step by step. She also assisted me with fixing my account information to show the correct name and email for my account. I could not have gotten through this process without her assistance. Thanks so much Olivia. Great Job and great customer service. I hope to work with her again if needed.

We Have It All
United States
10 months using the app
DSers replied June 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team