Reviews (29,536)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

June 14, 2024

Olá eu quero dizer que estou satisfeita com o atendimento e o suporte da Dsers especial a atenção do atendimento do Rafael. Foi muito paciente e atendeu todas as minhas necessidades e dúvidas. Desde já agradeço . E muito importante esse suporte e incentivo da parte de vocês nesse início.

GVI Store
France
4 months using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 25, 2024

Really helpfull!!

Astrol
Latvia
13 days using the app
DSers replied August 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Nothing to say about the service except it was fast and efficient—fixed my problem instantly!

nexplus
Canada
7 months using the app
DSers replied May 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 6, 2024

Oi a profissional Collen foi muito super gente fina. Atendeu com interesse tentou me ajudar me deu uma noção do que eu tinha que analisar. tentou me auxiliar no problema que infelizmente não era da área dela então me passou para outra pessoa mas Collen sua gentileza e atenção foram incríveis, merece um bônus gigante valeu pelo seu atendimento

Scratch3Store
Brazil
3 months using the app
DSers replied June 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 25, 2024

As a new DSers user, I received outstanding live chat support from Isla! She explained why the issue occurred, gave me step-by-step help to resolve it, and confirmed that I was completely satisfied.

Paulette's Picks
United States
29 days using the app
DSers replied May 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2024

Merci Sherry pour votre aide. Grâce à vous j'ai pu mieux comprendre le système des statuts de commande. AU TOP ! :)

Beloovo
Portugal
5 days using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 28, 2024

Superb customer service, thanks Celia!

Kartlee
Philippines
About 2 months using the app
DSers replied June 30, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Working with Via on getting my Shopify products over to DSers was an absolute breeze, and honestly, a lot of fun! Via’s got this knack for making tech stuff feel simple and even exciting. She's not just skilled; she's super attentive to all those tiny details that I wouldn’t even think of, which made everything run smoothly without a hitch.

Her communication was top-notch, always keeping me in the loop with updates and quick to answer any of my questions with a friendly and reassuring tone. It felt like having a friend guide me through the whole process, making something that could have been tedious, quite enjoyable.

Thanks to Via, my store’s set up on DSers was flawless, letting me jump straight into what I love doing most. If you’re looking to make your life a whole lot easier when it comes to handling your online shop, Via’s your person. Can’t recommend her enough!

Bling Culture
Saudi Arabia
About 1 year using the app
DSers replied April 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2024

I was having issues with shipping but Sylvia from customer support smashed it out.

ontop of that all other previous issues have also been quickly ironed out but other staff, I am now up an running, they made it easy.

Sylvia is a star! Thank you!

Wereafk
Australia
About 2 months using the app
DSers replied May 12, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 1, 2024

I want to point out that this app is great, very good customer service and I would like to take advantage to thank you "ALICE" who helped me with some concerns that I had in my stores and several valuable information for my business.

Laura Lush
France
4 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team