Reviews (29,536)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

May 10, 2024

I was having issues with shipping but Sylvia from customer support smashed it out.

ontop of that all other previous issues have also been quickly ironed out but other staff, I am now up an running, they made it easy.

Sylvia is a star! Thank you!

Wereafk
Australia
About 2 months using the app
DSers replied May 12, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 1, 2024

I want to point out that this app is great, very good customer service and I would like to take advantage to thank you "ALICE" who helped me with some concerns that I had in my stores and several valuable information for my business.

Laura Lush
France
4 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 17, 2024

I'd like to thank DSers for all their service and especially Lily, who helped me import products from my store to DSers! It really was a great help!

Catálogo
Brazil
2 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2024

Good app and also very good customer support. Vivian replied to my question via messenger very fast and answered me with everything i needed to know. 5/5!

pocketbikes.pl
Poland
22 days using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 24, 2024

Sylvia was a great help. Professional and was able to fix my issue right away.

Satisfinco
United Kingdom
29 days using the app
DSers replied May 26, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 11, 2024

Amazing app and the customer support is superb, especially Neva that helped me very quickly to solve all my issues.

My Store
United Kingdom
6 days using the app
DSers replied June 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 11, 2024

Vivian did a good job and answered my questions quickly.

Slowth Studio
Hong Kong SAR
3 months using the app
DSers replied June 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 9, 2024

Isak was incredibly helpful and kind. He showed me how I could add things easily to my store and helped me understand what I was doing wrong. Thank you for your incredibly helpful words, Isak!

BubbleGoose
United Kingdom
2 months using the app
DSers replied May 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 16, 2024

Otimo atendimento da Tiffany, me ajudou da forma mais facil

MENTOLATO
Brazil
About 1 year using the app
DSers replied July 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 23, 2024

Adoro os serviços de suporte da Dsers, pela segunda vez fui muito bem atendido e sai feliz com o problema resolvido. Adorei o Atendimento da Tiffany....

SRK STORE
Brazil
29 days using the app
DSers replied July 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team