Reviews (31,586)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

December 26, 2024

Rita est très efficace

COSMOS
France
About 1 month using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 5, 2024

My experience was amazing! I was feeling so overwhelmed, but Vivan was so patient and supportive. I'm so grateful for her quick responses and her attention to detail when explaining the steps I needed to take resolve my issues. ❤️

Brook Harmony
United States
26 days using the app
DSers replied September 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 10, 2024

I didn't know I had to check the box in setting to use the supplier ID as my sku for my products. I thought I had to delete everything and start over but Aimee helped me figure out what I had to do to correct the issue. She was patient and kind. Thank you Aimee for assisting me with this issue.

PrettiBoo-Tique
United States
23 days using the app
DSers replied August 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 29, 2024

Colleen's service at Desert is fast and excellent. I'm glad I work with them!!!

pearle
Israel
About 2 months using the app
DSers replied September 1, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 24, 2024

Isak from Dsers support was extremely helpful. He was very patient and attentive. Checking back frequently and had very fast response time. If I could give him 6 stars I would. Perfect service.

Essenciaa
United States
10 months using the app
DSers replied July 25, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2024

A Rin me ajudou ,muito !! e foi muito rapida e certa no atendimento !

me poupou muito tempo , aprendi bastante com o que disse !

Obrigado RIN !

Essencial Wear
Brazil
About 2 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 1, 2024

SAV rapide, Chrissy très sérieux et compétent.

Cuisea
France
3 months using the app
DSers replied December 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 29, 2024

very good service and quick chat support. i got help from "Vivian" today.

SKNBODY
United States
3 months using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 8, 2024

Got help from Wendy. And she solved my problems in less than a minute, by finding the right supplier for my products. Really much appreciated!

𝗕𝗼𝘂𝗱𝗼𝗶𝘁 𝗕𝗼𝘂𝘁𝗶𝗾𝘂𝗲
Netherlands
About 1 year using the app
DSers replied August 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 7, 2024

It was great to work with Dser's support team, especially Blanca, she helped me solve the problem quickly and also gave me helpful suggestions so that the problem would not happen again, it was great.

PlushSoothe Buddy™
United Kingdom
3 months using the app
DSers replied August 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team