Reviews (29,532)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

May 9, 2024

Isak was incredibly helpful and kind. He showed me how I could add things easily to my store and helped me understand what I was doing wrong. Thank you for your incredibly helpful words, Isak!

BubbleGoose
United Kingdom
2 months using the app
DSers replied May 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 23, 2024

Adoro os serviços de suporte da Dsers, pela segunda vez fui muito bem atendido e sai feliz com o problema resolvido. Adorei o Atendimento da Tiffany....

SRK STORE
Brazil
29 days using the app
DSers replied July 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 16, 2024

Incredibly quick and helpful service from Izak when I had a query. He went out of his way to send me extra information which was outside the scope of what he needed to do to help. Great service!

Resolute Wild
Australia
Over 2 years using the app
DSers replied April 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 24, 2024

ca fait longtemps que je n'ai plus utilisé Dsers mais c'est une application magnifique et surtout gratuit. excellent service client j'ai eu au support Jesse qui m'a bcp aidé

Word of God
Belgium
About 1 hour using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Great support and easy to configure

FOEHNCURL
Germany
About 17 hours using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 4, 2024

Thanks for the fast support by Rfimp. Solved my problem easily by directing me.

Loyace
United Kingdom
22 days using the app
DSers replied June 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 17, 2024

Very helpful advice today thank you :)

Happy Halloween Store
Australia
3 months using the app
DSers replied June 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 15, 2024

Sherry was amazing, helpful and very respectful! Sherry was very patient too!

Foldios
United States
3 days using the app
DSers replied July 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 9, 2024

good service Vivian

Golden Pandas
France
4 days using the app
DSers replied August 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 17, 2024

Thank you Iren for your help you assist me with professionalism, I really appreciate your work. thanks again

Suzy & Me
United States
3 months using the app
DSers replied May 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team