Reviews (31,586)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 2, 2024

Fonctionne bien et SAV réactif et efficace

Cendrier Factory
France
Over 2 years using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2024

My experience was amazing! I was feeling so overwhelmed, but Vivan was so patient and supportive. I'm so grateful for her quick responses and her attention to detail when explaining the steps I needed to take resolve my issues. ❤️

Brook Harmony
United States
26 days using the app
DSers replied September 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 26, 2024

Rita est très efficace

COSMOS
France
About 1 month using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 29, 2024

Colleen's service at Desert is fast and excellent. I'm glad I work with them!!!

pearle
Israel
About 2 months using the app
DSers replied September 1, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 24, 2024

Isak from Dsers support was extremely helpful. He was very patient and attentive. Checking back frequently and had very fast response time. If I could give him 6 stars I would. Perfect service.

Essenciaa
United States
10 months using the app
DSers replied July 25, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 29, 2024

very good service and quick chat support. i got help from "Vivian" today.

SKNBODY
United States
3 months using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 10, 2024

I didn't know I had to check the box in setting to use the supplier ID as my sku for my products. I thought I had to delete everything and start over but Aimee helped me figure out what I had to do to correct the issue. She was patient and kind. Thank you Aimee for assisting me with this issue.

PrettiBoo-Tique
United States
23 days using the app
DSers replied August 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 23, 2024

muchas gracias por atenderme, lo recomiendo mucho, la atencion al cliente es perfecta te resuelven cualquier problema muy facilmente y te explican todo con mucha amabilidad!

ANGYSTORE
Spain
About 2 months using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 15, 2024

I've been impressed with DSers. The app is easy to use and has made managing my orders much simpler. Special thanks to Lydia for her outstanding support—she was quick, and helpful, and made the experience even better. Highly recommend!

KiddoB
Canada
2 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Amazing app and amazing service

Panache Artistry
United Kingdom
7 months using the app
DSers replied September 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team