Reviews (31,586)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

August 7, 2024

It was great to work with Dser's support team, especially Blanca, she helped me solve the problem quickly and also gave me helpful suggestions so that the problem would not happen again, it was great.

PlushSoothe Buddy™
United Kingdom
3 months using the app
DSers replied August 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 1, 2024

Support was super-reactive even on a sunday, great level of service.

Prodismart
Belgium
2 months using the app
DSers replied September 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 12, 2024

A Rin me ajudou ,muito !! e foi muito rapida e certa no atendimento !

me poupou muito tempo , aprendi bastante com o que disse !

Obrigado RIN !

Essencial Wear
Brazil
About 2 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 8, 2024

Got help from Wendy. And she solved my problems in less than a minute, by finding the right supplier for my products. Really much appreciated!

𝗕𝗼𝘂𝗱𝗼𝗶𝘁 𝗕𝗼𝘂𝘁𝗶𝗾𝘂𝗲
Netherlands
About 1 year using the app
DSers replied August 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 24, 2024

Zoe was very helpful with my querie

Vieve La Vie
Australia
22 days using the app
DSers replied October 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 12, 2024

Vivian, was very helpful and very nice and understand my problem. She help very me very well and did here best to help. Thank you for this.

Diamond Painting Place
Germany
2 months using the app
DSers replied August 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Service top- réponse rapide et efficace

My Store
France
24 days using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 9, 2024

I got help from Rita from customer support and she was extremely helpful and responded right away. Great customer support on this app.

Nova Wear USA
United States
4 months using the app
DSers replied August 11, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 29, 2024

Wendy was so very helpful! I'm new to dropshipping and she walked me through what i thought was a grave error. She gave easy to follow instructions with screenshots and before i knew it the error was eliminated and i was back on track. Excellent customer service!!

Serenity Stockpile
United States
7 months using the app
DSers replied July 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 27, 2024

Thank you Chrissy for your great support and providing solid instructions to help me resolve my issue with DSer products showing "sold out" on my shopify store front end.

CBJ Generals
United States
7 days using the app
DSers replied August 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team