Reviews (28,723)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, streamlined setup, and synchronization. It is favored for efficient order management, especially the bulk order processing feature which simplifies administrative tasks. The app offers advanced product customization for pricing and variations, and a robust supplier management system that assists in selecting the best suppliers based on price and reviews. The user-friendly interface is suitable for both new and experienced dropshippers. Exceptional customer support is frequently highlighted, with team members like Maria, Raphael, and Wendy receiving specific praise. Enhanced shipping options, automated order fulfillment, and a supplier optimization tool further boost operational efficiency and profitability. The availability of 24/7 support is also highly valued for its convenience and reliability.

May 17, 2024

very professional and very fast helped me a lot

fit4leben
Germany
2 months using the app
DSers replied May 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 30, 2024

Adorei o atendimento da Alice, além de atenciosa ela é rápida e direta no atendimento. Estou muito satisfeita.

Promo Plus
Brazil
12 days using the app
DSers replied June 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 18, 2024

This app and their customer service is the absolute best on Shopify. Best experience thus far. I will be dropping all other supplier apps and going solely with Dsers due to their willing and ease of getting assistance when needed .. . 2 thumbs wayyyyyyyyyyyyyyyy up! Great Job Sally, you are a gem.

Nana's Treasures
United States
2 months using the app
DSers replied May 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Great customer service. I had a problem and they solved it immediately... A massive thankyou to Blanca!

My Store
United Kingdom
About 1 month using the app
DSers replied May 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 14, 2024

Sherry is an amazing help quick and concise and reassuring :)

Tiny Shade™
Australia
3 months using the app
DSers replied May 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 15, 2024

Delighted with the quality of Sally service. Excellent, congratulations! I recommend it!

Marcale Shoes
Brazil
3 months using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 19, 2024

The DSers‑AliExpress Dropshipping app is really good! The support team is excellent!

DescontoespeciaL
Brazil
About 1 month using the app
DSers replied May 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2024

Myra é excelente, me atendeu de prontidão e com eficiencia!

Minha loja
Brazil
About 2 hours using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 1, 2024

There was a n issue with the products loading and while the support team was working on the issue Selena provided exceptional customer service e by giving me clear direction on how to look for the products I wanted to add to my store

The Er'Vie Shoppe
United States
About 11 hours using the app
DSers replied July 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 17, 2024

It was a great and fast service from Ms.Colleen and professional work at the same time. I appreciate it. Thank you for the help. Ms.Colleen you were great.

FlexFit Emporium
United Kingdom
About 2 months using the app
DSers replied May 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team