Reviews (31,474)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with platforms like Shopify and WooCommerce, enabling quick setup and efficient syncing. They value the bulk order processing, advanced product customization, and robust supplier management tools. The user-friendly interface suits both novice and experienced dropshippers, while responsive customer support and automation features like automatic price and stock updates significantly enhance operational efficiency and business growth.

June 26, 2024

Hi..~
I'm a beginner creating a dropshipping site. It may seem easy to experts, but there are things I don't know well. I asked for help on DSERS customer service messenger. Expert Lily responded with such concise and clear answers, and even showed a video of the solution, that I am 200% satisfied. I've been struggling with this issue for two weeks, but today I'm so happy... thank you, Lily~~

SmartEzys
New Zealand
10 months using the app
DSers replied June 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2025

Big congratulations to Esfania from the DSers team support! Your dedication and help have been absolutely invaluable. Thank you for always going above and beyond to assist and make things easier. You’re a true asset to the team! Keep up the amazing work!

Tendenxy
United States
July 21, 2024

Very happy with the service I received from Maria. Very friendly and quick in my problem resolution. I like it when my problem is solved quickly and accurately. I recommend the app. What I also like is being able to use FB for chat, it increases speed, because sending screenshots is much easier. Thank you Dser team, thank you very much, Maria! You allowed me to remedy the situation with great clarity! She also changed the language to accommodate me, because I am French :)

BELIEVV
Canada
5 months using the app
DSers replied July 22, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Vivian was helping me today I had numerous questions in catching up with DSers the app and the plugin. Since I had not been on in a long while. She provided me with full details on how to fix all my questions with screenshots and helpful texts. I highly recommend. I've used DSers many times and this was great! DSers is a simple way to organize your dropshipping business and fulfill orders.

Checkout Fitness
Canada
Over 1 year using the app
DSers replied June 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 10, 2024

Superbe travail de Aurora qui m'a accompagné et à pu résoudre mon problème très rapidement. Je recommande !

Harmony Therapie
France
About 2 months using the app
DSers replied December 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 29, 2024

Wendy was so very helpful! I'm new to dropshipping and she walked me through what i thought was a grave error. She gave easy to follow instructions with screenshots and before i knew it the error was eliminated and i was back on track. Excellent customer service!!

Serenity Stockpile
United States
7 months using the app
DSers replied July 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 9, 2024

thank you Maria, helped me quick.

ThermoNote™
Canada
2 months using the app
DSers replied September 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 16, 2024

Maria provided help for me within seconds. Great help, fast service. Thank you so much!

HealthStep
Poland
7 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Ótimo atendimento, ultra rápido

zenitflux
Brazil
3 months using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 26, 2024

Rfimp was a great help and answered all my questions!

Brimory
United States
About 8 hours using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team