Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 9, 2023

Lily was super helpful and clarified all of my questions for me and was very patient. Great service.

HOMESTHETIX
United States
14 days using the app
DSers replied August 10, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 14, 2023

Support was very effective and fast to find us solutions for the problems we faced.

tech-essentials
Hong Kong SAR
13 days using the app
DSers replied September 18, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 22, 2022

Ottimo servizio clienti. App nuova e ancora da perfezionare. Troppi automatismi per chi è abituato a gestire gli ordini anche manualmente a seconda della situazione/fornitore.

The Trophy Wife
Italy
12 days using the app
Edited May 21, 2020

After exchanging emails with the stuff, all questions has been answered to my satisfaction, therfore I will continue to keep my mind open and take adventage of all the features app has to offer . ps.- the customer service is great and they contacted me very quick .

Slick Concepts
United States
9 days using the app
DSers replied May 17, 2020

Hi there! I hope that you are doing well. Could you please tell me what issue you are facing when using DSers? Please feel free to contact via Messenger or email: support@dserspro.com. We are happy to help.

Edited December 29, 2020

My questions were quickly and well answered. The persons who answered were nice and helpful. I recommand the app:)

SafeChristmas
Canada
9 days using the app
DSers replied December 29, 2020

Hi SafeChristmas,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. They are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 11, 2022

I returned to DSers after migrating from Oberlo. I was disappointed at first to hear that Oberlo was shutting down and had a bad impression from my initial use of DSers some time ago, however the app has significantly improved to the point it is now a great replacement - even more feature-filled than Oberlo. There are still some minor bugs with that app and the UI is not as nice/clean as alternatives, however support is good for resolving any issues (thank you Tiffany!).

Urbn Designs
Australia
9 days using the app
DSers replied June 12, 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 27, 2024

A Selena me atendeu super bem parabéns, muito simpática

LeiriBeetle
Portugal
DSers replied March 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 31, 2022

Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.

Queenya
United States
6 days using the app
DSers replied May 31, 2022

Hi Queenya,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us about what to improve. Happy dropshipping with DSers!

DSers Team

May 28, 2019

I used the app for the first time to place one of my small value orders for testing. I loved the convenience. Experimenting, the order volume is increasing, and Oberlo's process is too slow for a large volume of orders. -
Giving 4 stars for now. Once complete all experiments and DSERs perform, will change my review.
Owner, https://thewhiteroseusa.com

thewhiteroseusa
United States
5 days using the app
August 4, 2023

Customer service is always spot on. I found my time with Neva to be super helpful. Docking a star because DS doesn't offer white labeling brand packaging which is disappointing.

Woof & BOOP
United States
3 days using the app
DSers replied August 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team