Reviews (31,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with platforms like Shopify and WooCommerce, enabling quick setup and efficient syncing. They value the bulk order processing, advanced product customization, and robust supplier management tools. The user-friendly interface suits both novice and experienced dropshippers, while responsive customer support and automation features like automatic price and stock updates significantly enhance operational efficiency and business growth.

June 23, 2024

Hello,

Please what is wrong with your site, 2 days ago, keep saying error.

Cannot log into the site.

Please check what is going on. Thanks

JoyzBoutiques
United States
About 2 years using the app
DSers replied June 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Super bon service ! ils ont tout de suite répondu à mes questions merci!!!

Évasion Beauté
Canada
16 days using the app
DSers replied October 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Chrissy was incredibly supportive and took the time to explain how to solve my problem. Thank you, Chrissy!

Warmyz.com
United Kingdom
25 days using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 9, 2024

Ivan has been so prompt with assisting me with my concerns and has guided me through each step of the way. We need more customer support friendly workers like him. His hard work and dedication doesn't go unnoticed. Keep doing a great job!

TRACKD
United States
About 1 month using the app
DSers replied August 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 23, 2024

Colleen was the best support!!! everything works good! Thank you!!

Click Daily Deal
United States
5 months using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2024

"Chloe assisted me, and the service was excellent—quick, practical, and precise. I highly recommend using DSers.

Home Elegance
Brazil
About 2 months using the app
DSers replied September 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 7, 2024

It was great to work with Dser's support team, especially Blanca, she helped me solve the problem quickly and also gave me helpful suggestions so that the problem would not happen again, it was great.

PlushSoothe Buddy™
United Kingdom
3 months using the app
DSers replied August 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 7, 2024

Thank you for your fast reply and awesome input Lena!!! I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with you.

Your professionalism, patience, and genuine care in addressing my concerns were truly remarkable. You went above and beyond to ensure that my issue was resolved swiftly and satisfactorily. Your attention to detail and commitment to excellence did not go unnoticed, and it made a significant difference in my experience.

Thank you for making a potentially stressful situation much more manageable and for exemplifying what outstanding customer service looks like. I am genuinely impressed and very appreciative of your efforts.

Ruflexed
United States
3 months using the app
DSers replied August 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 16, 2024

Maria provided help for me within seconds. Great help, fast service. Thank you so much!

HealthStep
Poland
7 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 27, 2024

Excellent Experience with DSers!

I am truly impressed with the service I've received from DSers. The integration with AliExpress is seamless and has made the dropshipping process much more efficient and manageable.

From the very beginning, the customer support has been exceptional. Chloe, in particular, has been incredibly helpful, guiding me step by step through every question and resolving any issues that arose. Her patience and knowledge have made my experience even better.

The platform is intuitive and easy to use, with all the necessary tools to manage products, orders, and variant mapping effectively. Additionally, the automatic synchronization options are a great advantage to keep my inventory updated without extra effort.

DSers has definitely exceeded my expectations, and I would recommend it to anyone looking for a reliable and efficient dropshipping solution. Thank you, DSers, for making my business more successful!

Celusta
Spain
About 1 month using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team