Reviews (28,723)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, streamlined setup, and synchronization. It is favored for efficient order management, especially the bulk order processing feature which simplifies administrative tasks. The app offers advanced product customization for pricing and variations, and a robust supplier management system that assists in selecting the best suppliers based on price and reviews. The user-friendly interface is suitable for both new and experienced dropshippers. Exceptional customer support is frequently highlighted, with team members like Maria, Raphael, and Wendy receiving specific praise. Enhanced shipping options, automated order fulfillment, and a supplier optimization tool further boost operational efficiency and profitability. The availability of 24/7 support is also highly valued for its convenience and reliability.

May 17, 2024

Irene is the best customer support. If your application has fallen into Irene's hands, this is the best thing that could have happened for you! A good atmosphere and quality help is guaranteed. Highly recommended.

lambody-shop
United Kingdom
About 2 months using the app
DSers replied May 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 20, 2024

Ótimo atendimento de Selena, fui atendido muito bem, problema resolvido!

WB Oficial
Brazil
About 1 month using the app
DSers replied May 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 16, 2024

Celia was very helpful, thank you for answering my questions in detail and with clarity.

Zenocase
United States
About 1 hour using the app
DSers replied August 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 27, 2024

Isak is goated he is super helpful and honeslty he made my life easier he gave me the exact info that i needed and responds too fast he a legend

Tykro
United Kingdom
14 days using the app
DSers replied May 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 16, 2024

Myra has been very helpful indeed. 5*.

My Store
United Kingdom
About 1 hour using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2024

Newbie here Colleen was amazing she new exactly what to do with my issue this morning. I was thinking how to down load all these products into my store one by one. LOL she save my life to night now I can go to bed know this will be easy pzzzz. Thanks again Colleen keep up the excellant customer service it mean alot to me. Thank you

Web Deals
United States
About 5 hours using the app
DSers replied July 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 13, 2024

Isak was by far the best customer service rep I have ever interacted with he solved my problem quick without any mistakes or frustration given.

Imperial Impact Inc
United States
About 1 hour using the app
DSers replied August 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 21, 2024

Had a question and support helped me very fast!

Sushi-Thuis
Belgium
About 1 month using the app
DSers replied May 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 12, 2024

thank you lena for good support!

NoviGadgets
Sweden
About 1 hour using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 20, 2024

I had the pleasure of working with Olivia and she was quick to respond and was helpful with every question I had. I am a new user and was confused by a few things that she was able to explain with out skipping a beat. I have enjoyed using DSers and working with support like this makes it even better.

CMP
United States
About 1 month using the app
DSers replied May 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team