Reviews (31,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

August 16, 2024

Maria provided help for me within seconds. Great help, fast service. Thank you so much!

HealthStep
Poland
7 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 7, 2024

It was great to work with Dser's support team, especially Blanca, she helped me solve the problem quickly and also gave me helpful suggestions so that the problem would not happen again, it was great.

PlushSoothe Buddy™
United Kingdom
3 months using the app
DSers replied August 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 23, 2024

Colleen was the best support!!! everything works good! Thank you!!

Click Daily Deal
United States
5 months using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 27, 2024

Excellent Experience with DSers!

I am truly impressed with the service I've received from DSers. The integration with AliExpress is seamless and has made the dropshipping process much more efficient and manageable.

From the very beginning, the customer support has been exceptional. Chloe, in particular, has been incredibly helpful, guiding me step by step through every question and resolving any issues that arose. Her patience and knowledge have made my experience even better.

The platform is intuitive and easy to use, with all the necessary tools to manage products, orders, and variant mapping effectively. Additionally, the automatic synchronization options are a great advantage to keep my inventory updated without extra effort.

DSers has definitely exceeded my expectations, and I would recommend it to anyone looking for a reliable and efficient dropshipping solution. Thank you, DSers, for making my business more successful!

Celusta
Spain
About 1 month using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 8, 2024

Got help from Wendy. And she solved my problems in less than a minute, by finding the right supplier for my products. Really much appreciated!

𝗕𝗼𝘂𝗱𝗼𝗶𝘁 𝗕𝗼𝘂𝘁𝗶𝗾𝘂𝗲
Netherlands
About 1 year using the app
DSers replied August 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 23, 2024

Hello,

Please what is wrong with your site, 2 days ago, keep saying error.

Cannot log into the site.

Please check what is going on. Thanks

JoyzBoutiques
United States
About 2 years using the app
DSers replied June 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 10, 2024

I didn't know I had to check the box in setting to use the supplier ID as my sku for my products. I thought I had to delete everything and start over but Aimee helped me figure out what I had to do to correct the issue. She was patient and kind. Thank you Aimee for assisting me with this issue.

PrettiBoo-Tique
United States
23 days using the app
DSers replied August 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 2, 2024

Today, I received amazing and friendly support from Wendy. I had tried everything to solve my problem, but nothing worked. Fortunately, Wendy from support helped me out. If you get her assistance, your problem will surely be resolved.

Thank you, Wendy, for your wonderful help!

I hope I get you as my support again someday. ❤️

Swift Card
Germany
8 months using the app
DSers replied July 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2024

Great job by the support. Aurora helped me with a fullfilement issue!

Silmora
Germany
About 1 month using the app
DSers replied September 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Ótimo atendimento, a plataforma é bem completa oque facilita nosso trabalho

ToolMart
Brazil
6 months using the app
DSers replied November 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team