Reviews (31,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

May 28, 2024

I used customer support for the first time this past weekend. Ralla responded right away. She had accurate, detailed answers for me. She understood what I needed and gave me the solution in terms I could easily remember and implement!!!!!! Ralla, thank you sooooo much for knowing your job so well and for being so kind!!!!!!

apparelandaccessoriescloset
United States
Over 2 years using the app
DSers replied May 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 18, 2024

Мне нравится приложение. Возникающие вопросы решаются быстро службой поддержки. Ест проблемы с интеграцией приложения с партнерами, тогда совместна работа делается не так быстро, но любые проблемы не остаются без внимания.

AI-STOR
Cyprus
6 months using the app
DSers replied November 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 15, 2024

Lucy was extremely helpful in solving an issue I had been facing for quite a while now, not being able to sign in with the credentials I had been using until now. So, in a few minutes, she was able to solve a problem I had for a few months, causing problems in the fulfillment of orders in my online store. Thanks Lucy for your attention and helpfulness.

All The Beauties
United States
Over 2 years using the app
DSers replied May 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

great website, high effective and time saving for anyone trying to build their ecommerce store. highly recommend.

My Store
United States
8 days using the app
DSers replied August 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 17, 2024

Today I was dealing with a problem with changing supplier's in my store, but everything changes when I contacted Aimee, really helpful and fast. Aimee is really a professional one who helped me step by step in Dsers orders.

AraStarry
United Kingdom
8 months using the app
DSers replied July 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 31, 2024

quite useful app and amazing customer from their team member Blanca resolved my issue with a few minutes I'm impressed with how caring they are about their customers

IN TREND
Canada
5 days using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2024

What for a great service, many thanks for Sans ❤️

My Store
Egypt
29 days using the app
DSers replied September 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 23, 2024

I was looked after by Tiffany, who was extremely responsive, understood my problem in record time and found a solution very quickly.
Very efficient and professional!
Well done

univers-beret
France
Almost 2 years using the app
DSers replied June 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 9, 2024

I got help from Rita from customer support and she was extremely helpful and responded right away. Great customer support on this app.

Nova Wear USA
United States
4 months using the app
DSers replied August 11, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Dsers est une application génial qui nous traitement automatiquement nos commande je le recommande merci Dsers

Wanter - Boutique
France
10 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team