Reviews (29,533)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

August 12, 2024

Selena was great, good app and fast support

DesirableAccessories
United States
About 2 hours using the app
DSers replied August 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 13, 2024

Great Support Isak

Nova Apx
Egypt
2 months using the app
DSers replied July 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 4, 2024

Olivia was kind and could solve my problems!

MyVirals
Germany
3 months using the app
DSers replied June 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 26, 2024

Thank you very much for your help in explaining the process to me.

TechTrend Store
Japan
About 2 hours using the app
DSers replied July 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 27, 2024

I had an absolutely wonderful experience with Bianca from DSers.Bianca's customer service skills are exceptional. She was patient, attentive, and genuinely invested in solving my problems, showing great expertise in all the technical details. Her advice was not only practical but also insightful, helping me leverage DSers to its full potential.

I'm thoroughly impressed by her professionalism and the personalized service she provided. It’s clear that Bianca is a valuable asset to the DSers team. Thanks to her support, I feel much more confident in managing my e-commerce business. Highly recommended!"

Dbestey
Germany
11 months using the app
DSers replied April 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 20, 2024

Great service, thanks to Lena. Quick, efficient, down to the point.

MR Utilities
Canada
6 months using the app
DSers replied May 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2024

atendimento muito bom, são bem atenciosos

Loja Doiseff | Todos os direitos reservados.
Brazil
Over 1 year using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 1, 2024

I am extremely satisfied with Wendy. You answered all my questions very quickly and professionally. Very good service

Solinh
Vietnam
About 1 month using the app
DSers replied June 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 3, 2024

atendimento ótimo!
Rita totalmente atenciosa!
Isak também que me atendeu por e-mail esta de parabéns, muito especifíco ao problema!

Tiliz store
Brazil
About 2 months using the app
DSers replied June 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 16, 2024

Celia was very helpful, thank you for answering my questions in detail and with clarity.

Zenocase
United States
About 1 hour using the app
DSers replied August 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team