Reviews (31,728)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

May 31, 2022

Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.

Queenya
United States
6 days using the app
DSers replied May 31, 2022

Hi Queenya,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us about what to improve. Happy dropshipping with DSers!

DSers Team

May 28, 2019

I used the app for the first time to place one of my small value orders for testing. I loved the convenience. Experimenting, the order volume is increasing, and Oberlo's process is too slow for a large volume of orders. -
Giving 4 stars for now. Once complete all experiments and DSERs perform, will change my review.
Owner, https://thewhiteroseusa.com

thewhiteroseusa
United States
5 days using the app
August 4, 2023

Customer service is always spot on. I found my time with Neva to be super helpful. Docking a star because DS doesn't offer white labeling brand packaging which is disappointing.

Woof & BOOP
United States
3 days using the app
DSers replied August 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited January 7, 2020

Good App, still need some work, especially for the import product section.
It's a good alternative for Oberlo.

Smart and Cool Stuff
United States
3 days using the app
March 27, 2024

A Selena me atendeu super bem parabéns, muito simpática

LeiriBeetle
Portugal
DSers replied March 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 23, 2023

Very kind, very helpful, thank you very much.

Colombia Online
Colombia
2 days using the app
DSers replied September 25, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 13, 2022

Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere.

Gemwaith Serenity Jewellery
United Kingdom
1 day using the app
May 19, 2024

Responsive customer service and very resourceful

Shero
Germany
DSers replied May 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2022

Le support technique est très réactif, à l'écoute et compétent. J'aimerais un bouton d'imports de produits à partir des pages de fournisseurs. merci

USA LÉGENDE
France
About 7 hours using the app
June 13, 2024

Sehr kompetent, schnell und hilfsbereit wenn es um Fragen geht .
Danke Olivia, ;) !

by'Groehn
Germany
DSers replied June 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team