Reviews (29,536)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

August 23, 2024

Aimee war sehr nett und hilfsbereit, hat mir geholfen mein Anliegen zu lösen. Toller service bei dsers, gerne wieder :)

Wellness Love
Germany
21 days using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 28, 2024

I love Dsers, makes it so so easy to handle and fulfill orders.
I use also CJ dropshipping but at the end i find always the perfect match products on DSERS , Cj is kind of complicated and prices much higher.
Also support is amazing, in just 2 minutes with the help of Isla, i fixed a ''ghost order'' that was not being fulfilled, due to some mistake of mine, with the help of their staff .Thanks a lot isla

Styglo
Portugal
3 months using the app
DSers replied May 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 5, 2024

DSers - AliExpress Dropshipping Partner Olixxx Thank you so much!!
I reallly happy because of your help >< this Partner really good
you guys will solve your problem by this partner thanks today!,

A store with everything
South Korea
5 months using the app
DSers replied May 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Excellent customer service! Quick, straight to the point and concise with any problem that may surface, I must express my gratitude to one of the employees, Colleen, for the diligence and great service he/she gave me.

Aura
Israel
6 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 10, 2024

Maria was very helpful. And fast answer. Thank you.

The Shop Buy
Australia
About 1 month using the app
DSers replied June 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 7, 2024

Amazing service from Neva.
Prompt response, Understood my issue and solved it in an instant!

Olympus Cart
United Arab Emirates
2 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 13, 2024

very helpful and quick response , thank you

Sabbagh | The Smart Choice
Jordan
About 1 month using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2024

Villanelle helped me with my query, excellent and fast service, DSERS is always the best option.

Belleza Sana
United States
7 months using the app
DSers replied May 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited June 27, 2024

I loved DSers, and Ivan is really very efficient. Resolved all my doubts.

JuhJoy Store
Brazil
About 1 month using the app
DSers replied June 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Awesome support!

Dress Bloom
United States
27 days using the app
DSers replied July 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team