Reviews (29,541)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

Edited June 27, 2024

I loved DSers, and Ivan is really very efficient. Resolved all my doubts.

JuhJoy Store
Brazil
About 1 month using the app
DSers replied June 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2024

Awesome service!

Kawaii Dreamland
United States
7 months using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 3, 2024

great support by Lena!!

LIVOCUP
United States
About 4 hours using the app
DSers replied September 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 14, 2024

Achei ótimo o suporte do app, hoje precisei de suporte, fui direcionada para o Messeger, e a Sherry me atendeu super bem! Sherry está de parabéns. :)

Loja Claire Brasil
Brazil
About 1 month using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 9, 2024

I had a customer service representative who when I reached out, got back to me within seconds. Her name was Rita. She helped me quickly and completely and assured me that everything was fine now. I'm very happy with her assistance.

Chantel
United States
13 days using the app
DSers replied May 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 12, 2024

Thanks olivia!

HESS Goods
Australia
About 2 months using the app
DSers replied July 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 28, 2024

Great customer service and support from Chrissy! Thanks a lot for your fast and efficient help!

The Pet Parlor
Spain
27 days using the app
DSers replied May 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 10, 2024

Atendimento muito eficiente, muito bom mesmo !!!
Muito satisfeito.

Jabur Store
Brazil
11 months using the app
DSers replied June 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Ivan is nice

veliahairextensions
United States
3 months using the app
DSers replied July 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 12, 2024

thank you Vivian, you did a great job to solve importing issue. i was leaving this platform becuase of this issue but after solving this issue i continue dsers.

Menders
Pakistan
3 months using the app
DSers replied May 13, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team