Reviews (29,541)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

June 28, 2024

Thanks Celia !

Bracelet Photo
France
9 months using the app
DSers replied June 30, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 25, 2024

Logo que entrei em contato já tive retorno. Atendente Olivia muito atenciosa, gentil e prestativa. Além de solucionar rapidamente meu problema, tirou minhas dúvidas, me orientou e teve paciência com a minha falta de experiência com o uso da plataforma.
Excelente atendimento. Estou muito satisfeita! Sinto-me muito mais segura agora usando o Dsers, pois sei que com qualquer dificuldade terei ajuda rápida para solucionar.

Estilo Único
Brazil
5 months using the app
DSers replied May 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 27, 2024

Blanca has been extremely helpful. I received support in a few minutes; he guided me through the process and made sure I clicked what I had to click. Highly recommended!

Trump Voters Essentials
Czechia
4 months using the app
DSers replied April 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 5, 2024

Maria was incredibly helpful in solving my issue. Great customer service.

Tuluminating
United States
About 1 month using the app
DSers replied June 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Muito bom! Esclareceu minha dúvida! Parabéns! Krystal

Minha loja
Brazil
6 months using the app
DSers replied June 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 2, 2024

I LOVE having personal, fast, and effective assistance. Please never change your assistants, who are very helpful, to robots. In my case, Colleen helped me, and this person was very kind and quick to solve my problem. Thanks to AliExpress and DSers for having such a fast and efficient support team.

Taller Flash
Mexico
About 2 months using the app
DSers replied May 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 1, 2024

Ótimo atendimento do Chloe! :D

Razzeto
Brazil
5 months using the app
DSers replied July 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Rfimp was excellent in providing quick and effective customer service on messenger. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

Ozthentic
Australia
9 months using the app
DSers replied April 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 4, 2024

Rita is a very nice person, thank you for the support

gamoki
Germany
5 months using the app
DSers replied June 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 21, 2024

Tiffany has done great job and supported my need so fast.
I really appreciate her hard work.

Rose Mai Store
New Zealand
12 days using the app
DSers replied May 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team