Reviews (31,661)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

August 2, 2024

What can I say, i fyou get someone called Chloe on the help you are in for a treat.

I was about to give up with the whole thing but she saved the day, was very patient and knowledgable and can not fault her at all.

She answered every query and helped me do things when I was unable to.

Amazing service and so friendly.

Pixi Snap
United Kingdom
28 days using the app
DSers replied August 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 31, 2024

Raphael is a good person him helped me a lot understanding how everything work from the aliexpress side to the Dsers side, thank you guys and thank you Raphael

Hideastore
Italy
About 1 year using the app
DSers replied August 2, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 21, 2024

THIS REVIEW IS SOLELY ABOUT CYNTHIA IN SUPPORT - Cynthia was very helpful and took her time answering my lengthy email that bounced back due to an incorrect email being auto populated. Cynthia did not rush me but was thorough in helping navigate my concerns. I am computer savvy but this platform does leave much to be desired and could use clearer instructions in certain areas. Having the 24/7 access to support is going to be helpful to any user of the platform. ***Cynthia (24/7 support) is the reason for this 5 star rating***

Love & Whim
United States
Over 1 year using the app
DSers replied March 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2024

Zico, a DSERS live chat agent, got me all help i needed in moments - DSERS is the best service so far!

BARK & MEOW
United States
About 1 month using the app
DSers replied September 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 1, 2024

Krystal was super helpful and kind during the time she was helping me figure out a problem. She was able to solve it right away without any stress on my part. It was a pleasure working with her.

Brytly
United States
9 months using the app
DSers replied June 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 4, 2024

I had a great experience with Celia, she was friendly, helpful, and kindly helped me solve my issue. Really appreciate customer service, as it was helpful. Thank you!

Lilia & Harlow
United States
2 months using the app
DSers replied August 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 20, 2024

Easy to navigate, user friendly and the customer service is superb. Special thanks to Zoe for helping me answer all my queries even after giving her a hard time.

JCN Associates
United Arab Emirates
20 days using the app
DSers replied August 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 5, 2024

I really like this app. It is not expensive and it works perfectly. Also the representatives are amazing. I asked for help to understand the app better and I had the best opportunity to talk to ZINA. She was so helpful and lovely. She was kind and made everything so easy, also explained it so well to me. She did not let me wait even for a second and answered all my questions immediately. THANK YOU ZINA!

Nature Of Beauty & Bylliones Line
United Kingdom
27 days using the app
DSers replied August 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 1, 2024

Their service is attentive and patient, they solve problems very quickly, and send tutorials quickly too, I thank the platform which is simple and complete, the best on the market, and also to the service representative Raphael, thank you Dsers!

LojaAluz
Brazil
4 months using the app
DSers replied August 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2024

Fantastic Tool for Streamlined Dropshipping! What stands out the most is the excellent customer support. Whenever I have a question or encounter an issue, the DSers team is quick to respond and incredibly helpful. Overall, DSers has significantly improved the efficiency of our business operations, and I highly recommend it to any dropshipper looking to take their store to the next level!

EVE's SECRETS
United States
About 2 years using the app
DSers replied June 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team