Reviews (31,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I was assisted today by a very knowledge rep in a very quickly and efficient manner. The representative was able to downgrade my account and remove store from my account I will be back once I learn more about ecom thanks for your assistance.
Additionally the representative stayed online to assist further with removing an unauthorized store from my account which was a blessing to me thanks thanks
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Celia was very helpful and was able to guide me through all my questions ad assist me.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great App! Big shout out to Chrissy who helped me with an issue very quickly via customer help chat service. Prompt responses, good patience and guidance. Would highly recommend! If you need help, hopefully you get sent to Chrissy!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had the pleasure of working with Chrissy, and I couldn't be more impressed! From the very beginning, Chrissy demonstrated a high level of professionalism, expertise, and dedication. Whether it was tackling complex tasks or providing insightful recommendations, Chrissy approached everything with a positive attitude and a commitment to excellence. His communication skills are top-notch, always ensuring that things run smoothly and that expectations are clearly met. If you're looking for someone reliable, talented, and hardworking, Chrissy is definitely the person you want on your team!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I would recommend because of the wonderful experience I had with Sandy, the most courteous and most patient customer service Rep I have ever worked with. I would recommend.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Rin did a great job in helping me investigate a problem with an order.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am extremely happy with this tool, especially the outstanding customer service. The support team is always available to assist with any issues, no matter the time. Special thanks to Zoe, who helped me resolve a mapping issue with patience and excellent communication. Highly recommended!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I spoke with Sandy and she helped a great lot with what I needed help with. Honestly, I am glad she answered because she was informative and super helpful in my dilemma. I'm glad DSers have people her around.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Raphael responded super quickly and solved my problem. Very nice contact. Any time!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
i love how it is the support was just on time i really recommand it for dropshipper
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team