Reviews (31,664)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

August 15, 2024

Maria is the best in asnwering to pressing issues about the pricing rules on product. Cleared my doubts and it was a seamless experience with Maria. I asked a lot of questions lol, yet she was attentive to my complaints and gave the right answer coupled with several illustrations and screenshots. It is awesome!

JAYD STORE
United States
2 months using the app
DSers replied August 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 26, 2024

Chrissy was extremely helpful and took the time to correct my problem. I thought I was going to lose the sale because of an error. If I can a direct line to Chrissy, that would be great

Trend Style Clothing
United States
About 1 year using the app
DSers replied April 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 23, 2024

The services from Maria was brilliant.

I just set up the Shop and didn't understand the whole thing, and I got two orders in, unfortunately the price was wrong. Maria helped me sorted out everything and very helpful.

Great Service, Great Help!

TrendTopia
United Kingdom
About 2 months using the app
DSers replied July 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 6, 2024

I really need to give a big shoutout to Rin for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it. Super nice, kind and helpful. Big thanks for getting my project back on the right path. You guys rock!

Chic Desk Accents
United States
About 1 year using the app
DSers replied April 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 9, 2024

I worked with Jacinta today, and although I was a bit disappointed in my request, Jacinta as right there with me, and provided alternative solutions, and in the end felt so much better after our chat! Thank You Jacinta
nice workin w u
lEE-ON

LOVER HEELS
United States
About 1 month using the app
DSers replied August 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2024

Im very happy with the customer service Dsers, Jacinta was very kind and helped me on all journey. Thanks

Casa Esperta
Brazil
About 1 month using the app
DSers replied August 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 31, 2024

very nice customer service they replied to me very fast and answered all my questions politly. The app gives you everything you need to make your dropshipping experience easier.

Zeccure
Germany
2 months using the app
DSers replied August 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 26, 2024

had an issue with inventory and got the help i needed!
thank you :)

Kitty kingdom
Australia
About 2 months using the app
DSers replied August 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 2, 2024

I had a question about vat and duty information regarding what the customer has to pay for, and they helped answer my question very professionally. I highly recommend them!

Cosplay Vault
Hungary
4 months using the app
DSers replied August 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2024

When i first started using this service it put me on the $19 plan so I wanted to cancel my plan because I didnt wnat it charging me that much anymore. I didn't know it had a basic free plan, but the customer service representative "Aimee" helped me choose a free basic plan to continue using the service. Thank you.

November Brown Fashions
United States
6 months using the app
DSers replied April 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team