Reviews (31,665)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

July 28, 2024

Maria was incredibly helpful in figuring out my DSers account and settings. She went above and beyond to assist me with fulfilling my first test order. Her customer service was exceptional, and I couldn't have done it without her support. Thank you, Maria!

Morphling
United Arab Emirates
8 months using the app
DSers replied July 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 26, 2024

agradeço imenso o apoio da assistente Vivian que resolveu minha dificuldade com rapidez e eficiência.

American Team
Portugal
7 months using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 8, 2024

While we are still in process of solving the problem, Chrissy is very friendly and responsive. Hopefully, we will resolve the issue soon, working together.

Gravel
United States
Almost 2 years using the app
DSers replied April 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 10, 2024

Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify

House Heroes
United Kingdom
Over 1 year using the app
DSers replied April 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

I had an issue with the AliExpress website while trying to pay, so I contacted Dsers via Messenger. It didn't even take two minutes for them to respond, and the representative, Rfimp, assisted me and walked me through the steps via chat. I was able to solve the problem easily and quickly. Gratitude.

Pet Surfer
Australia
Over 1 year using the app
DSers replied April 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 18, 2024

I would like to express my utmost satisfaction with the assistance I received from Rfimp in using the DSERS application. From the very beginning, I was impressed by his professionalism and availability. Rfimp was able to answer all my questions with clarity and efficiency, making the learning process simple and enjoyable.

Thanks to his precise advice and patience, I quickly mastered the features of DSERS, which greatly facilitated the management of my activities. Rfimp demonstrated an in-depth knowledge of the application, and his pedagogical approach significantly helped me understand and optimize its use.

I highly recommend Rfimp to anyone in need of assistance with DSERS. His expertise and commitment to providing quality service are exemplary. Thank you again for this positive and enriching experience!

SmartParents
France
11 months using the app
DSers replied June 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 6, 2024

I'm delighted with the managers! everything is very cool and both times I received the best possible solution and explanation of the problem

My Store
Ukraine
About 2 months using the app
DSers replied August 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 21, 2024

Sherry from Dsers gave me a really good customer service. I did not expect the quick turnaround time from Ders, but Sherry text me back under 2 minutes as soon as I messaged Dsers for my query. Sherry gave me to the point answer and drive me through the process of Dsers and solved my issue straight away. Sherry send me screenshots for better visual explanations. Really appreciated your work and dedication. Thank You very much.

Cloud9baby
Australia
10 months using the app
DSers replied March 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 17, 2024

Great and fast support. Everything is cool! Recommend. Special thanks to Vivian from DSers support team.

WikiWiki
Moldova
4 months using the app
DSers replied August 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 20, 2024

I was having difficulty logging into my account and Wendy was able to solve my problem quickly and satisfactory. Very quickly Wendy was able to help me reset my password and gain access to my DSers account again. I was pleased with how quickly she responded to my initial contact using messenger. I am very satisfied with the help Wendy provided.

My Custom ID™
Canada
Over 1 year using the app
DSers replied June 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team