Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 4, 2024

Service client contacté via Messenger. Merci à Selena qui a compris ma problématique et m'a permis de la résoudre rapidement.

Maison Fresh and Clean
France
6 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

I want to give a huge thanks to Jesse for their amazing support! Jesse was incredibly patient, knowledgeable, and helped me solve my issue quickly. I truly appreciate the extra effort and professionalism shown throughout the process. Thank you, Jesse, for making everything so much easier!

Sheraton Luxuries
United States
10 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 25, 2024

Aimée m'a servie de façon rapide et…
Aimée m'a servie de façon rapide et professionnelle.
Elle aime son travail et cela parait de la manière qu'elle nous aide. Merci Aimée

articlevelo
Canada
7 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Maria have been really easy to work with and really really patient, which I respect very much. I would love to ask Maria over and over again.

Child-Ease
Denmark
3 months using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2024

Très bon service client agent Wendy

Gripfit
France
Over 1 year using the app
DSers replied September 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Atendimento rápido e funcional!

ItalianMotorSpor
Portugal
Over 1 year using the app
DSers replied September 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 18, 2024

The customer service will answer your questions in a professional and simple way, which I think is very good

Fragrant garden
China
4 months using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Excellent customer service and patient to help with many things I was not familiar with. Aurora did a outstanding and exceptional job helping me today with order fulfillment procedures that I am new to!

Massive Vortex Shop
United States
5 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 11, 2024

The respond was very fast. Kristal from the help center is very kind and helpful. She did her best to help me, was very patient and I really appreciate her efforts .Thank you.

Gayolia
Israel
3 months using the app
DSers replied November 13, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 26, 2024

Rfimp helped me with the mapping process and it worked like a charm. Gave me some advice with the extra options the supplier had and helped me with screenshots so it made it very easy to make some changes. Thank you!

Loyal Cavalry
Netherlands
7 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team